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HID · 12 hours ago

Master Scheduler III

Austin, TX

Full-time

Onsite

Mid Level

HID is a high-tech software company headquartered in Austin, TX, focused on securing identities and access control solutions. The Master Scheduler III will lead production scheduling efforts, manage order fulfillment, and ensure operational efficiency to drive customer satisfaction.

GovernmentInformation ServicesSecurity

H1B Sponsor Likely

Responsibilities

Leading and owning the facilitation of the cross functional Backlog/Production Meeting with the appropriate frequency for the BU/BA/Regional structure

Determining production schedules considering all variables such as; inbound supply and production/fulfillment capacity to delivery maximization of revenue while simultaneously meeting our on time delivery and lead time KPIs

Acting as the main point of contact and source of information for orders

Performing tactical activities such as but not limited to email inquiry, inventory inquiry, version history research, etc. are expected

Performing order management activities including managing holds and scheduling orders per production capacity

Establishing priority for work order’s sequence in alignment with scheduled dates

Collaborating with supply chain, order entry and production on order execution to SLA

Participating and having direct involvement in customer communications as needed

Following up on scheduling/production/shipping exceptions to ensure commitments are met

Adjusting ATP rules to ensure orders are consistently scheduled according to inventory levels and capacity that meet on time delivery goals

Following up on aging orders to ensure prompt disposition in accordance with SLA

Working with Production and appropriate Value Streams on order escalation, prioritization, and scheduling

Acting as liaison between sales, customer service, procurement, and fulfillment operations

Developing and creating reports/presentations per management/business needs

Qualification

Supply Chain ManagementOracle ERPProduction SchedulingMS OfficeAgile PLMAnalytical ThinkingContinuous ImprovementAttention to DetailCollaboration

Required

Degree in business management, engineering, supply chain management, or related fields

Proficient in MS Office applications, in particular Word and Excel

Quick learner with attention to detail

Analytical thinker with the ability to multi-task

Must have an innate desire for Continuous Improvement

Ability to perform daily tasks without constant Management / Supervisory oversight

Expected to frequently communicate and collaborate across functional boundaries

Preferred

Experience with Oracle ERP programs is highly preferred

Familiarity with Agile PLM is highly preferred

Benefits

Competitive salary and rewards package

Competitive benefits and annual leave offering, allowing for work-life balance

A vibrant, welcoming & inclusive culture

Extensive career development opportunities and resources to maximize your potential

Company

HID

Glassdoor3.7

HID powers the trusted identities of the world's people, places and things.

Founded in 1991

Irvine, California, USA

1001-5000 employees

http://www.hidglobal.com

H1B Sponsorship

HID has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (17)

2024 (6)

2023 (9)

2022 (25)

2021 (19)

2020 (7)