Pillars Community Health · 9 hours ago
Community Support Team Supervisor
Berwyn, IL
Full-time
Onsite
Mid, Senior Level
$62K/yr - $75K/yr
2+ years expPillars Community Health is a leading organization providing community-based care, and they are seeking a Community Support Team Supervisor to lead a high-intensity interdisciplinary behavioral health team. The role involves overseeing clinical and administrative operations, providing direct supervision, and ensuring the delivery of high-quality, person-centered services to individuals with complex behavioral health conditions.
Health CareMedicalNon Profit
Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, but are not limited to, hiring and training staff; planning, assigning, and directing work; evaluating performance; providing coaching and development (inclusive of providing clinical support, clinical and administrative supervision for direct service work)
Monitor staff compliance with required training and administrative policies
Provide direct services each week, including mental health rehabilitative services, therapy (individual, group, and/or family), and crisis intervention as needed
Diagnose and treat behavioral health conditions using evidence-based practices such as Wellness Recovery Action Plan (WRAP), Illness Management and Recovery (IMR), and Motivational Interviewing (MI)
Identify and respond to changes in client needs, including decompensation or risk of hospitalization, and adjust levels of care accordingly
Coordinate care with family members, internal providers (medical, dental, SA/DV), and external partners such as schools, DCFS, hospitals, and community organizations
Deliver services in the home, community settings, in-office, and virtually, as appropriate
Respond to client and family needs outside of scheduled sessions, including during crises
Monitor team caseloads and ensure appropriate staff-to-client ratios
Ensure fidelity to evidence-based models and compliance with documentation standards, billing requirements, organizational policies, and regulatory and accreditation standards
Complete and review clinical documentation (i.e., IM+CANS, progress notes) to ensure accuracy, quality, and timeliness
Collaborate with the Director of Mental Health Services, VP of Behavioral Health, and other program leaders to meet performance goals and programmatic needs
Participate in cross-team initiatives and care coordination with other internal services
Provides mission-focused care, supervision, and leadership towards improving the health of our communities and empowering individuals through compassionate, whole-person care. Embodies the values of PCH, including access, community, diversity, respect, and service excellence, in all work operations
Qualification
Required
Masters' Degree in counseling, psychology, clinical social work or related field required
At least 2 years of experience in the mental health field
LCPC/LCSW/LMFT required
Licensure eligibility will be considered if licensure can be obtained within 3-6 months of starting in the position
Experience providing clinical and administrative supervision required, with experience directing the course of treatment
Strong supervisory, planning, and organizational skills
Excellent communication and interpersonal skills
Experienced with utilizing systems thinking approaches and demonstrates capabilities of analyzing and solving problems
Works effectively with teams and individuals, demonstrating the ability to build relationships and achieve common goals
Demonstrated knowledge of implementing evidence-based practices
Committed to the mission and vision of the organization
Must maintain a safe driving record and have current valid Illinois Driver's License
Personal vehicle needed
Preferred
Experience on a Community Support Team (CST) or Assertive Community Treatment (ACT) Team is strongly preferred
Benefits
Medical
Dental
Vision
Short/long term disability
Life
Accident
Critical illness
Hospital indemnity
FSA
Employee Assistance Program
401(k) retirement plan
Paid time off for vacation
Sick
Personal time
Holidays
& wellness day
Professional development membership to Relias Essential Learning
Reimbursement for position related clinical license and certifications
Company
Pillars Community Health
Pillars Community Health is a nonprofit healthcare firm that provides social, medical, mental, and behavioral health care services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Alderman
Chief Behavioral Health Officer
Company data provided by crunchbase