CoventBridge Group · 21 hours ago
Claims Investigator - Part Time
El Paso, TX
Part-time
Hybrid
Entry Level
1+ years expCoventBridge Group is a global leader in full-service investigations, and they are seeking a Claims Investigator to uncover the truth behind claims. The role involves conducting field investigations, documenting findings, and delivering objective reports to clients.
Customer ServiceOutsourcing
No H1B
Responsibilities
Conduct complex field investigations involving multiple claim types
Submit daily updates summarizing your progress and observations
Manage your time effectively to maintain client billable hour expectations
Write detailed, professional statements and investigative summaries
Deliver clear, client-ready reports that meet CoventBridge’s quality standards
Perform scene investigations, background checks, and courthouse research
Operate safely and remain alert while driving during field assignments
Qualification
Required
Hold a valid Texas Investigator license (or eligibility for licensure in surrounding states)
Demonstrate at least 1 year of field investigations experience, including face-to-face statements and report writing
Travel across multiple states as needed to complete case assignments
Investigate claims related to product, auto, general liability, Workers' Compensation, disability, life insurance, and contestable death cases
Adapt to variable schedules — including nights and weekends when required
Maintain a reliable, fuel-efficient vehicle and required insurance coverage
Equip yourself with a digital recorder, laptop (Windows OS), and necessary investigative tools
An Associate's or Bachelor's degree in Criminal Justice or a related field
Strong report writing skills
Bring prior experience as a Private Investigator, detective, or law enforcement professional
Understand investigative processes, insurance law, and claim procedures
Excel in report writing and typing (50+ WPM) with accuracy and attention to detail
Thrive under pressure and maintain professionalism in sensitive situations
Demonstrate self-motivation, accountability, and sound judgment
Benefits
Home-based work and flexible scheduling
Competitive pay with monthly vehicle allowance
Paid time off
Company fuel card and company-issued cell phone
Medical, Dental, Vision plans
Employer-paid Life, LTD, STD insurance
401(k) with company match
Travel and report writing compensation
Licensing fees paid by company
Paid ongoing career advancement training
Expense reimbursement with minimal out-of-pocket expenses
Company
CoventBridge Group
oventBridge Group is a full service investigation company
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Doug Merriman
Chief Executive Officer, Chief Operating Officer, President
Recent News
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