Advocate Aurora Health · 2 months ago
Legal Operations Specialist
Charlotte, NC - 1100 Blythe Blvd
Full-time
Onsite
Senior Level
$44.15/hr - $66.25/hr
5+ years expAdvocate Aurora Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. The Legal Operations Specialist role supports the legal department by executing operational processes, managing legal systems, and ensuring efficient workflows.
Health Care
Responsibilities
Serve as the primary administrator and subject matter expert for core legal technology platforms, including contract lifecycle management, matter management, and e-billing systems
Ensure optimal system configuration, user access controls, and ongoing maintenance to support legal team operations
Develop and implement data governance protocols to maintain the accuracy, consistency, and security of legal data across platforms
Conduct regular audits and reconciliations to identify and resolve data integrity issues
Lead initiatives to evaluate and enhance legal department workflows, identifying opportunities for automation and efficiency gains
Collaborate with legal and business stakeholders to document current processes and design future-state solutions
Monitor key performance indicators and operational metrics to assess the impact of implemented improvements
Support change management efforts by facilitating adoption of new tools and processes
Develop and deliver training programs for legal team members and business users on legal systems and processes
Create and maintain user guides, SOPs, and reference materials to support consistent system usage and compliance
Manage the legal department’s knowledge repository, ensuring content is current, searchable, and aligned with business needs
Coordinate onboarding support for new legal team members, including systems access and training
Act as a liaison between the legal department and cross-functional teams such as IT, Finance, Procurement, and HR
Facilitate resolution of system-related issues and process bottlenecks by coordinating with internal stakeholders
Participate in cross-functional projects and initiatives that impact legal operations, providing subject matter expertise
Communicate effectively with stakeholders at all levels to ensure alignment and transparency
Support legal vendor onboarding, including compliance checks, system setup, and documentation management
Maintain vendor records and assist with performance tracking and relationship management
Provide operational support for department initiatives, events, and reporting needs
Assist with budget planning and resource allocation for legal operations activities
Manage legal invoice intake, review, and processing in coordination with the e-billing system and Finance team
Track legal spend against budget and provide regular reporting to department leadership
Identify cost-saving opportunities and support implementation of billing guidelines and controls
Respond to inquiries related to invoice status, payment issues, and budget variances
Qualification
Required
Bachelor's Degree in Business or related field
Typically requires 5 years of experience with legal project operations and management in-house or at a law firm (preferred)
Knowledge in the use of project and program management methodologies and tools
Computer skills in Microsoft Office Suite
Excellent interpersonal and oral and written communication skills to effectively form collaborative relationships and work with staff at all levels of the organization
Ability to coordinate a variety of projects and tasks simultaneously
Proficient in the use of project management methodologies, tools and processes
Ability to learn and understand business processes quickly and the overall impact projects have on the business needs of the organization
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Company
Advocate Aurora Health
Advocate Aurora Health is a Healthcare
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$10.17MKey Investors
National Cancer Institute
2022-12-02Acquired
2019-08-20Grant· $10.17M
Leadership Team
Don Fosen - CISM, HCISPP
Chief Technology Officer
Jon Kluge
Chief Operating Officer, Senior Vice President, Advocate Aurora Medical Group
Recent News
GlobeNewswire News Room
2025-02-17
Home Health Care News
2024-03-30
Charlotte Business Journal
2023-11-21
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