ACR (AmerCareRoyal) · 5 hours ago
Supply Chain Manager
Exton, PA
Full-time
Hybrid
Senior Level
5+ years expACR (AmerCareRoyal) is an industry leader in high-quality food service essentials and supply chain solutions. The Supply Chain Manager will lead end-to-end supply chain operations, ensuring effective communication and execution of new product launches while managing customer relationships and team development.
Consumer GoodsManufacturing
Responsibilities
Serve as the primary supply chain point of contact for assigned customers, providing timely updates on demand, supply status, and service performance
Lead regular supply or business review meetings with key customers to align on forecasts, supply risks, mitigation strategies, and service metrics
Manage escalations and coordinate resolution of customer issues by partnering with operations, planning, logistics, and commercial teams
Lead supply chain readiness for new product introductions, coordinating closely with cross-functional stakeholders
Develop and manage NPI supply plans, including material availability, supplier readiness, production ramp-up schedules, and inventory strategies
Ensure timely completion of key project milestones, such as sourcing decisions, component qualifications, pilot builds, and first-shipment readiness
Track launch execution, identify risks early, and drive corrective actions to ensure successful product release and sustained supply
Continuously improve NPI processes, tools, and playbooks to enhance future launch performance
Co-own the demand and supply alignment process for assigned product categories in partnership with demand planning, supply planning, sales, finance, and operations
Participate in S&OP/IBP meetings and support alignment on demand forecasts, supply plans, capacity, and stocking strategies
Monitor customer demand performance, analyze trends, and identify discrepancies or issues requiring corrective action
Identify supply risks and opportunities; develop data-driven mitigation and optimization plans to support service and inventory goals
Lead and develop a team of Supply Chain Leads, providing guidance, coaching, and performance feedback to support professional growth
Set clear priorities, allocate workload effectively, and ensure alignment with organizational goals and customer expectations
Foster a collaborative, high-performance culture focused on accountability, continuous improvement, and cross-functional partnership
Support the team in resolving complex supply, inventory, or customer-related issues, escalating when necessary
Proactively communicate supply constraints, delays, and recovery plans to maintain transparency and strengthen customer relationships
Qualification
Required
Bachelor's degree in Supply Chain Management, Business, Operations, or a related field
5+ years of supply chain experience, ideally within consumer goods or food service industries, with a focus on long–lead time supply planning
Strong understanding of demand planning, supply planning, inventory management, and logistics operations
Proven experience communicating directly with customers and leading cross-functional initiatives
Proficiency with ERP systems and supply planning tools; advanced Excel skills required
Demonstrated ability to lead through influence, manage multiple priorities, and perform effectively in a fast-paced environment
Preferred
New Product Introduction (NPI) experience preferred
Company
ACR (AmerCareRoyal)
ACR is a single stream resource for essential packaging and preparation products used in the foodservice, janitorial, sanitation, education, industrial, hospitality, and healthcare industries.
501-1000 employees
H1B Sponsorship
ACR (AmerCareRoyal) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Thai Vong
Chief Information Officer
Recent News
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