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MRC Global · 4 days ago

National Account Manager (Midstream)

Greater Houston

Full-time

Onsite

Mid Level

4+ years exp

MRC Global is a company that serves the oil and gas industry across various sectors. They are seeking a National Account Manager responsible for developing strategic business plans, facilitating customer relationships, and achieving financial goals through effective sales strategies and consultative sales.

EnergyIndustrialLogistics

Responsibilities

Work with Branch/Regional management and National Accounts teams to develop strategic business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth

Drive effective partnership with Branch/Regional operations; communicate to deepen understanding of customer business processes, buying procedures, and expectations for service

Coordinate MRC Global activities--including pricing, service, billing, systems implementation, MRC Global specific software training, and other areas--with customer representatives

Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation

Deliver superior service through consultative sales, preparing quality presentation materials, conducting demonstrations, detailing products and cost savings, determining customer needs and requirements, and offering solutions

Research and develop information on new projects

Develop knowledge of customer needs, to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis

Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements in partnership with management

Identify and communicate work in process, threats, opportunities, and related market trends as appropriate

Develop and continually improve product knowledge, pricing, and MRC Global systems, procedures, and strategy

Travel extensively to meet customers and to aggressively serve as the source for customers’ required information, maintaining consistent contact with customers

Develop customer retention strategies by consistently illustrating MRC Global’s value proposition in conjunction with evolving customer needs

Attend branch and regional meetings

Share information, instill vision and create enthusiasm to achieve goals

Partner with the branch and other internal resources to investigate and resolve all customer complaints promptly

Evaluate the source of the problem and follow to resolution

Advocate and engage in the promotion and maintenance of safety initiatives

Exercise care in all activities and demonstrate safety leadership

Address and report workplace hazards, injuries, or illnesses immediately

Take reasonable care for the safety and health of yourself and others

Carry out other duties within the scope, spirit, and purpose of the job

Qualification

Sales negotiationCustomer serviceStrategic business planningPVF knowledgeSoftware applicationsCommunication skillsProblem-solvingTeam collaboration

Required

Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work

Any combination of four or more years in customer service, inside/outside sales in a position with increasing responsibility, to include demonstrated sales negotiation experience

Ability to develop knowledge of PVF and segment-specific materials and understand the scope of services to include pricing, supply, and contract terms

Demonstrated competence in the use of computers and software applications

Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others in one-to-one or group situations

Willingness and ability to travel frequently as needed, to include occasional overnight stays

Valid Driver's license with the ability to meet the MRC Global vehicle policy

Must have the ability to provide documentation verifying legal work status

Ability to read and speak the English language proficiently in order to communicate with others

Understand and interpret safety instructions and respond to inquiries

Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines