Health Plan of San Joaquin/Mountain Valley Health Plan · 15 hours ago
Supervisor, Creative Services
French Camp, CA, US
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $138K/yr
4+ years expHealth Plan of San Joaquin is hiring an experienced Supervisor for their Creative Services team. This role involves overseeing the development and maintenance of various creative communications while ensuring adherence to brand standards and regulatory requirements.
Health CareHealth InsuranceInsurance
Responsibilities
Plans and assigns work; monitors department workload to ensure mandated turnaround times are met; makes timely and effective adjustments
Identifies, monitors and analyzes appropriate metrics, including production, performance and inventory; develops timely and effective corrective action plans based on findings
Develops, executes and maintains business and tactical plans to achieve creative strategies
Ensures that regulatory requirements are applied to printed materials and digital applications
Develop printed and digital assets as needed to support workload as needed
Manage brand identity to ensure alignment with brand guidelines; leads or participates in brand management initiatives and committees
Identifies, evaluates, and recommends innovative print and digital solutions to improve customer engagement
Overseas, monitors, and assigns graphics design function, including digital and print
Develops or edits content used for marketing, member and organizational communications
Assists with development of strategies that support the organization’s corporate goals and regulatory requirements
Develops, implements, and maintains department policies and procedures, makes recommendations for revisions, and communicates changes to appropriate individuals in a timely and effective manner
Assists in developing and monitoring department budget
Promotes and maintains an environment that supports HPSJ’s strategy, vision, mission and values
Hires, supervises, and retains competent staff
Other duties as required
Qualification
Required
Strong conceptual skills with a high-level sense of design, layout and typography
In-depth knowledge of applying style guides creatively while upholding brand identity
In-depth knowledge of graphic design processes
In-depth knowledge of social media design standards
In-depth knowledge of brand best practices in the market
Strong knowledge of best practices for designing effective, engaging, and persuasive content for print and digital communications
Strong knowledge of the principles and practices of marketing and sales
Strong knowledge and skilled in the use of web analytics software (Google Analytics)
Basic knowledge of and ability to use software related to website development, including skills and expertise with WordPress, Adobe Creative Suite (including InDesign); Video (i.e., After Effects); HTML and Search Engine Optimization
Basic analytical skills, including the ability to interpret production reports
Decision quality: Makes good and timely decisions that keep the organization moving forward
Action oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm
Resourcefulness: Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities
Directs work: Provides direction, delegates and removes obstacles to get work done
Plans and aligns: Plans and prioritizes work to meet commitments aligned with organizational goals
Optimizes work processes: Knows the most effective and efficient process to get things done, with a focus on continuous improvement; can develop, implement and maintain processes
Ensures accountability: Holds self and others accountable to meet commitments
Drives results: Consistently achieve results, even under tough circumstances
Organizational savvy: Maneuvers comfortably through complex policy, process and people-related organizational dynamics
Being resilient: Rebounds from setbacks and adversity when facing difficult situations
Courage: Steps up to address difficult issues, says what needs to be said
Situational adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations
Ability to communicate professionally, effectively and persuasively both orally and in writing to diverse individuals and groups and includes the ability to effectively explain complex information and develop and deliver presentations
Very strong interpersonal skills, including the ability to initiate, establish and maintain effective working relationships with diverse individuals at all levels, both inside and outside of HPSJ
Build partnerships and work collaboratively with others to meet shared objectives
Ability to read, interpret and apply complex written regulations, guidelines and other materials
Strong customer service skills
Demonstrated ability to articulate and support HPSJ's vision, mission, values and strategy, integrate into management practices, and foster their manifestation among staff
Demonstrated ability to supervise staff in a manner that maximizes employee performance and business results
Strong skills in Adobe Pro Software
Intermediate skills in Word, Excel and PowerPoint
Ability to speak and be understood in English
Ability to treat confidential information with appropriate discretion
Bachelor's Degree in Marketing, Digital/Print or related; and
At least four years' experience in graphics design, marketing communications or related field; and
At least one year as a supervisor in a substantially similar position, or
At least two years as a lead in a substantially similar position; or
Equivalent combination of education and experience
Valid California driver license and reliable transportation or, the ability to obtain transportation on demand in the counties served by HPSJ if prohibited from getting a driver license due to a medically documented disability
Preferred
At least six years' experience in graphics design, marketing communications, or related field
Healthcare, Managed Care experience
Benefits
Competitive salary
Robust and affordable health/dental/vision with choices in providers
Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays including employee’s birthday, and 9 paid holidays)
CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan
Two flexible spending accounts (FSAs)
Employer-Paid Term Life and AD&D Insurance
Employer-Paid Disability Insurance
Employer-Paid Life Assistance Program
Health Advocacy
Supplemental medical, legal, identity theft protection
Access to exclusive discount mall
Education and training reimbursement in addition to employer-paid elective learning courses.
A chance to work for an organization that is mission-driven – our members and community are at the core of everything we do.
A shorter commute – if you’re commuting from the Central Valley to the Bay Area.
Visibility and variety – you have a chance to work with people at all levels of the organization, and work on diverse projects.
Company
Health Plan of San Joaquin/Mountain Valley Health Plan
Health Plan of San Joaquin/Mountain Valley Health Plan (not-for-profit health plan) is the leading Medi-Cal managed care provider in San Joaquin in Stanislaus Counties, now serving Medi-Cal members in Alpine in El Dorado Counties.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lizeth Granados
Chief Executive Officer
Michelle Tetreault
Chief Financial Officer | Interim Chief Executive Officer (2019)
Company data provided by crunchbase