RWJBarnabas Health · 3 weeks ago
Computer Operator
Oceanport, NJ
Full-time
Onsite
New Grad, Entry Level
$21.69/hr - $30.64/hr
0+ years expRWJBarnabas Health is a premier health care destination providing patient-centered, high-quality academic medicine. The Computer Operator is responsible for monitoring the health of data centers, managing Active Directory accounts, and ensuring a stable operating environment while providing support to the IT teams as needed.
DiabetesHealth CareNeuroscienceOutpatient CareRehabilitation
Responsibilities
Monitors the ops mailbox and acts on all emails/requests
Monitors opmanager. When an alert is sent, performs next steps as stated in the alarm
Monitor systems and interfaces. Monitor Interface Engine which includes troubleshooting error conditions and working with analysts and vendor when necessary
Ensure immediate escalation of production issues to Manager or to the Director in the absence of the Manager
Escalate/Communicate all other issues/concerns to Manager/Director, as applicable
Effectively communicate with Manager, cross functional team leads/team members, clients & vendors. (both Written & Verbal)
Communicate effectively with the user community regarding the status during system downtimes and unusual circumstances
Is resourceful in all types of circumstances, especially difficult situations
Monitors BMS system, handles/escalates issues as they occur
Acts on high priority tickets immediately and escalates as needed
Run jobs/ processes in accordance with procedures
Performs walk thru of the data center, UPS room and transformer room on each shift. Opens tickets for appropriate teams for any alerts discovered and escalates any major issue to manager
Perform necessary actions related to each of the 30 day account expiration lists and emails received. Follow-up as necessary
Control access of vendors and outside employees needing to enter the data center. Check to see if they are expected, signed in and out and notify manager. Ensure all unauthorized visitors are denied access
Provide Phone Support/ helpdesk functions. Works with other IT teams when needed
Publish Daily Morning Report
Attend morning call. Review morning report and quarterback issues on call
Acts as quarterback afterhours and escalates issues to appropriate teams
Perform receiving duties for deliveries for operations and other teams. Operates loading dock, sign for deliveries and communicates with other teams on the status of the delivery
Perform Operational/Administrative duties with quality
Has the knowledge to know where to look for department documentation. Demonstrates the ability to read, understand and follow departmental documentation before asking for assistance from a co-worker
Create, maintain & post applicable documentation in the Operations Team share
Logs, sends and receives off site tapes on an as needed basis
Has the ability to prioritize shift responsibilities
Attend & participate in meetings with Manager and all other areas of RWJBH
Demonstrates ownership by taking the initiative to bring about positive results, not waiting for others, caring about the outcome and being accountable for the result of the action
Completes special projects assigned by the Manager in a professional manner. Completes projects according to established guidelines and time frames of the request. Uses effective time management skills to complete a given task without jeopardizing normal daily work requirements. Takes the initiative to follow up with Management regarding any suggestions or alternative ways to complete a project
Takes the initiative to follow through with a plan or task without being asked by others
Document, create and maintain user accounts and logins for network users, email and other Active Directory Applications spanning across the RWJBarnabas Health system. Grant and assign appropriate permissions to Shared directories
Document all permission changes within the tracking system and Active Directory when appropriate
Communicate effectively to all Department & user personnel on progress of problem. Keep user informed if resolution takes longer then agreed time frame & responds to user queries about problems
Provide updates to users on status of requests submitted when asked by users. Keep Manager informed of trends noticed, and problems that have not been resolved
Disable users when requested by management or termination process
Qualification
Required
A High school diploma, Data Processing/Operational Support School or equivalent
0-1 year(s) of IT experience
Benefits
Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
Company
RWJBarnabas Health
RWJBarnabas Health is New Jersey’s largest and most comprehensive academic health system, caring for more than 5 million people annually.
10001+ employees
H1B Sponsorship
RWJBarnabas Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
New Jersey Food Security Initiative
2024-07-02Grant· $0.23M
Leadership Team
Anthony Cava
President and CEO
Jordan Ruch
Chief Technology Officer
Recent News
2025-04-29
2025-04-14
Company data provided by crunchbase