IT Support Technician Internship jobs in United States
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Fermented Food Holdings (FFH) · 2 months ago

IT Support Technician Internship

positionMadison, WI
timeInternship
remoteOnsite
seniorityIntern

Fermented Food Holdings (FFH) is passionate about harnessing the transformative power of food to enhance lives through high-quality, delicious, fermented products. They are seeking an ambitious and motivated IT Intern to assist with Help Desk support, providing opportunities to gain hands-on experience in a dynamic work environment.

Food Production
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H1B Sponsor Likelynote

Responsibilities

Serve as the first point of contact for all general IT-related inquiries
Assist employees with troubleshooting hardware, software, and network issues
Manage support tickets, track common issues, and document solutions
Help configure and maintain Windows-based systems, Microsoft 365, and mobile devices, etc

Qualification

Windows OSIT troubleshootingNetworkingMicrosoft 365Customer serviceCommunication skillsProblem-solvingOrganizational skills

Required

Must be a recent graduate or actively working towards an associate or bachelor's degree in information technology or related field
A problem-solver with a customer-service mindset— you'll be helping people daily
A foundational understanding of Windows OS, networking, and IT troubleshooting
Strong communication skills— you'll work closely with end users and IT professionals
A proactive attitude— we want someone who takes initiative and isn't afraid to ask questions
High level of efficiency, accuracy, responsibility, organizational skills and attention to detail

Preferred

Having previous internship experience and a solid understanding of networking

Benefits

You’ll enjoy office perks such as espresso, snacks, desserts, and a friendly environment
Flexible schedule

Company

Fermented Food Holdings (FFH)

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At FFH, we believe in finding, and funding, delicious food that improves lives through fermentation and functional ingredients.
dateFounded in 2022
location
Miami, Florida, USA
people-size51-200 employees
web-link
https://www.fermentedfoodholdings.com/

H1B Sponsorship

Fermented Food Holdings (FFH) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Jorge Azevedo
Chief Operating Officer
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Jessica Moon
Chief Human Resources Officer
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Company data provided by crunchbase