Apply on Employer Site

Family Entertainment Group · 14 hours ago

HR Operations Coordinator

Itasca,IL,US

Full-time

Onsite

Entry, Mid Level

2+ years exp

Family Entertainment Group (FEG) is a recognized industry leader in designing and operating family entertainment centers. The HR Operations Coordinator plays a critical role in executing core HR processes throughout the employee lifecycle, providing support in onboarding, employee relations, hiring, and compliance.

Amusement Park and ArcadeFamilyGamingMedia and Entertainment

Responsibilities

Lead and continually refine the onboarding process to ensure a positive, consistent, and branded new hire experience from offer acceptance through the first 30 days

Coordinate and automate pre-boarding activities including background checks, systems access, and new hire documents to ensure a smooth Day 1, week 1 experience

Facilitate orientation meetings, ensuring new hires are set up for success and productivity early

Own follow-up touchpoints during the first week and first month to proactively address any gaps, contributing to increased new hire satisfaction and reduce early turnover

Coordinate interview scheduling with speed and professionalism; ensure a positive candidate experience

Support hiring managers with job postings, pre-employment screening, and offer logistics

Partner with HR and hiring leaders to improve time-to-fill and ensure a smooth recruitment process

Support administration of talent assessments and reporting. Provide support for leadership programs, onboarding, and culture initiatives

Maintain and audit employee data in the HRIS (e.g., Paylocity) with 100% accuracy and confidentiality

Ensure timely processing of employee lifecycle changes in HRIS and ERP (hires, promotions, terminations, transfers) and assist with system upgrades or implementations

Run and distribute regular HR and compliance reports; support audits with complete documentation

Generate and analyze reports/dashboards on compliance, performance reviews, and succession tools

Partner with HR, IT, and Communications to integrate systems and support engagement campaigns

Assist with special projects such as new system launches, digital enhancements, and process improvements

Serve as a go-to resource for employee inquiries with fast, clear, and value-driven responses

Support employee relations documentation and follow-ups, helping HR leaders ensure consistency and policy alignment

Ensure full compliance with federal, state, and local employment laws and internal policies

Maintain digital and physical employee files with strict confidentiality and precision

Monitor and respond to inquiries in the HR mailbox. Respond or escalate request to resolve most transactions within 24-48 hours. Automate where appropriate

Support HR communications including announcements, newsletters, and recognition programs

Assist in coordinating employee engagement surveys, events, and celebrations that reinforce culture

Model professional and values-aligned behavior in every interaction, acting as a culture ambassador

Qualification

HR experienceTalent acquisitionMicrosoft OfficeHRIS platformsHR certificationProactive mindsetService-first mindsetCommunication skillsAttention to detailConfidentiality