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Upstate Medical University · 23 hours ago

Clerical Specialist II

Syracuse-Auburn Area

Full-time

Onsite

Entry, Mid Level

$42K/yr - $52K/yr

2+ years exp

Upstate Medical University is seeking a Clerical Specialist II to be part of the Urology Team at Upstate's Community Campus. The role involves providing clerical support in an Ambulatory Care setting, managing patient check-in and check-out procedures, and handling insurance-related tasks.

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Comp. & Benefits

Responsibilities

Provide clerical support in the Ambulatory Care setting

Perform standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information is correct and updated in the system

Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays

Obtain insurance authorizations, referrals, and manages denial processes. Understands the need for ABN's and Waiver of Liability patient signatures

Attends education on insurance changes and updates

Use of computer systems such as Epic, Microsoft applications, etc. as needed

Generate routine forms and other documentation

Answers telephone, prioritizes incoming mail, faxes and correspondence

Accepts assignments to other areas as needed