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American University · 1 day ago

Senior Payroll Specialist

Washington, DC

Full-time

Hybrid

Mid, Senior Level

$32/hr - $38.50/hr

2+ years exp

American University is a student-centered research institution located in Washington, DC. The Senior Payroll Specialist supports the Payroll Office by providing auditing and analysis for the production of assigned Biweekly and Monthly payrolls, ensuring compliance with federal and state regulations and university policies.

Higher Education

Responsibilities

Works independently to perform auditing steps in the production of assigned Biweekly and Monthly payrolls. Performs daily review of new hires, job changes, address changes, terminations, retro pay events, multistate tax audits, and bonus / one-time payments to proactively identify and remedy any issues before processing on-cycle payrolls

Researches and resolves problems concerning faculty, staff, and student employee earnings and deductions. Calculates and analyzes various wages and benefit payments such as period activity pay, separation/termination payouts, retroactive payments, multi-job overtime, short-term disability, and other miscellaneous type payments. Interacts with other departments to prepare precise and punctual payments. Responds to customer inquiries via ServiceNow, email, phone, or in person. Prepares payroll analysis sheets for customers. Monitors and answers customer inquiries from ServiceNow case queue. Prepares and processes EAP loan requests and any other monthly reports that may be required

Provides backup for Payroll Operations Manager, running key payroll processes such as on-cycle payroll complete and off-cycle check processing

Provides backup for Payroll Operations Manager and Workday Technical Analyst to troubleshoot complex Workday problems

Works with Workday Technical Analyst and IT Product Manager to test configuration changes

Requires staying abreast of checks that have been held in Payroll Office

Qualification

Workday HCMPayroll processingExcel SkillsERP experienceGAAP knowledgeCustomer serviceAnalytical thinkingOral communicationWritten communicationConfidentiality