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Legacy Health · 19 hours ago

Patient Resource Coordinator - Care Management

Portland, OR

Full-time

Onsite

Entry Level

$26.59/hr - $38.01/hr

1+ years exp

Legacy Health is a regional center for pediatric care, offering advanced medical and surgical services for children. They are seeking a Patient Resource Coordinator to coordinate patient discharges and support Care Management teams, ensuring effective transitions and communication with patients and families.

Hospital & Health Care

Responsibilities

The Patient Resource Coordinator is responsible for actualizing the transition plan developed by the Care Management Staff for patients discharging from Legacy facilities including Unity services; providing routine updates to the appropriate teams regarding community resource changes; assists providing patients with flexible service items, including setting up phones; and manages and provides Medicare patients with an Important Message from Medicare (IMM). This position provides primary support to Care Management teams. Secondary support may include other teams within the department as needed

Qualification

Case management experienceDischarge planningCare coordinationCommunity resourcesComputer literacyData managementReferral pathways creationOrganizational skillsInitiativeOral communication skillsWritten communication skillsRelationship buildingTime management skills

Required

BS/BA, or equivalent experience, required

1 year of case management, discharge planning, or care coordination in a community mental health organization, primary care or other healthcare work environment

Strong organizational skills

Knowledge of community resources and the social service delivery system

Excellent organization, oral, and written communication skills for effective interaction with patients, their support persons, physicians, and staff

Ability to foster communication and build relationships among the treatment team

Excellent time management skills

Computer literate and ability to utilize Microsoft programs

Data management

Initiate coordination

Investigate and create new referral pathways