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Love's Travel Stops · 5 hours ago

Senior Systems Analyst - Manhattan Technologies

Oklahoma City, OK

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Love's Travel Stops is a family-owned and operated business headquartered in Oklahoma City. They are seeking a Senior Systems Analyst to support and innovate in the Manhattan Active platform, responsible for configuration, extensibility, and ensuring seamless data flow across the supply chain.

Responsibilities

Tier 3 support of Manhattan solutions across distribution centers and transportation networks

Configure and extend solution through customized workflows, screens, and rules using Manhattan tools and scripting in order to meet business objectives

Implement Manhattan and supporting solutions as required for technology rollouts and new locations

Design and architect solutions within the Manhattan platform using standard options

Monitor system performance and resolve configuration-related problems

Review release documentation, determine impact within Manhattan and integrated solutions, and business need, then create and execute activation plan

Ensure seamless data flow and system interoperability across the supply chain

Facilitate integration between MAWM/MATM and systems such as SAP, Ariba, ELD, Snowflake, Dispatch, and third-party logistics tools

Support or execute data uploads

Monitor performance of integrations and troubleshoot reconciliation issues between solutions

Configure and deploy AI agents using Manhattan’s Agentic AI platform

Leverage the contextual data assistant, virtual configuration consultant, labor optimizer, and wave inventory research agent to gain insights and troubleshoot issues

Use Manhattan Agent Foundry™ to build and deploy custom AI agents tailored to business processes and value

Collaborate with internal teams or third-party partners to identify AI opportunities and extend AI capabilities

Participate in Agile ceremonies and manage epics, stories, and sprint deliverables

Analyze existing processes and recommend system enhancements to improve flow, reduce costs, and increase productivity

Translate business requirements into functional/technical specifications

Prepare gap analysis, solution assessments, and evaluation of options, presenting to business and technical stakeholders to ensure alignment

Maintain configuration documentation, SOPs, and training documents

Create and maintain test cases, test scripts, and representative test data

Partner with test automation engineers to develop automated testing scripts and validate

Execute testing and support QA activities for both MAWM and MATM implementations, ensuring system reliability and performance

Prepare change control documentation and present to change advisory board

Collaborate with cross-functional teams including operations, technology, vendors, and business users

Provide training, support, and documentation to ensure successful adoption and usage

Other duties assigned as needed

Qualification

Manhattan Active WMManhattan Active TMSupply Chain technologyManhattan ProActiveAI toolsSoftware Development LifecyclesProject Management LifecyclesAgile DevelopmentCollaborationCommunication skillsProblem-solving

Required

Bachelor's degree required

10+ years of experience in Supply Chain technology

8+ years experience directly configuring Manhattan solutions

3+ years of experience using Manhattan ProActive

Knowledge of Manhattan or other AI tools

Thorough knowledge of Software Development and Project Management Lifecycles

Extensive knowledge of Supply Chain processes and technology

Capability to effectively handle multiple competing priorities in a highly demanding and fast-paced environment

Exceptional verbal and written communication skills, enabling effective interaction with diverse audiences across IT and business sectors at the appropriate level

Capability to foresee potential challenges, develop effective solutions, and offer practical workarounds

Compose strategic documents and effectively deliver presentations

Demonstrate a strong commitment to customer satisfaction, operate with a high level of independence, and proactively take initiative