ModuSpec · 1 month ago
Vice President - Real Time Monitoring (RTM)
Houston, TX
Full-time
Onsite
Director/ExecutiveModuSpec is seeking a Vice President of Real-Time Monitoring (RTM) to oversee the operations and strategic direction of the monitoring center. This role requires a combination of technical expertise and leadership skills, focusing on operational excellence, quality assurance, and customer service.
Oil and Gas
Responsibilities
Develop and implement a strategic vision for the monitoring center aligned with the organisation’s goals and objectives
Identify opportunities for growth, improvement and innovation in monitoring center operations
Oversee the day-to-day operations of the monitoring center, including monitoring activities, incident response and coordination with internal and external stakeholders
Ensure compliance with applicable regulations, industry standards and best practices
Provide strong leadership and guidance to the monitoring center staff
Foster a positive work environment, promote teamwork and encourage professional development
Set performance goals, provide feedback and manage staffing requirements
Stay updated with the latest monitoring technologies, tools and systems
Evaluate and implement appropriate technologies to enhance the efficiency and effectiveness of the monitoring center
Ensure the availability and reliability of infrastructure and equipment
Establish and enforce quality assurance processes to ensure accurate and timely monitoring services
Implement performance metrics, monitor key performance indicators and analyse data to identify areas for improvement
Develop and implement corrective actions as needed
Ensure exceptional customer service by developing and maintaining strong relationships with clients
Address customer inquiries, concerns and escalations in a timely manner
Work closely with the sales and account management teams to identify and pursue new business opportunities
Support the marketing team with the development of relevant case studies, thought-leadership content and other materials
Provide input into RTM P&L throughout the year, monitoring incoming cost drivers
Assess and manage risks associated with the monitoring center operations
Develop and implement risk mitigation strategies, disaster recovery plans and business continuity procedures
Maintain a robust security posture to protect sensitive information and ensure compliance with data protection regulations
Prepare regular reports and presentations for senior management, highlighting key performance indicators, operational metrics and financial results
Provide strategic insights based on data analysis to drive informed decision-making
Continue with the practical implementation of AI within the RTM service line to increase efficiency, effectiveness and quality
Qualification
Required
Proven experience in a leadership role within a monitoring center or similar environment
Strong understanding of monitoring technologies, incident response protocols and industry best practices
Demonstrated ability to develop and execute strategic plans, drive operational excellence and achieve business objectives
Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels
Strong problem-solving and decision-making skills, with the ability to handle high-pressure situations
Demonstrated leadership abilities, including team building, coaching and mentoring
Strong knowledge of data & digital technologies and demonstrated practical experience of related tools including AI and digital twins
Preferred
Bachelor's degree (or higher) in a relevant field (e.g., Computer Science, Engineering, Business Administration)
Knowledge of relevant regulations and standards (e.g., HIPAA, GDPR, ISO 27001)
Experience with quality assurances processes, data analysis and performance measurement
Sound financial acumen, including budgeting, forecasting and resource allocation
Company
ModuSpec
ModuSpec first introduced the concept of rig inspection to the market in 1986 and since then, has been providing unrivalled expertise and assurance to support safe operations, including the performance and compliance of complex equipment, the competency of the people and robustness of the management systems in place.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-03-04Acquired
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