UF Health · 1 week ago
Financial Counselor | Urology | Day Shift | Full-time
UF Health is dedicated to providing excellent patient-centered service, and they are seeking a Financial Counselor to facilitate financial processes related to billing and collection of professional services. The role involves entering charges, verifying insurance, and providing financial counseling to patients while ensuring the resolution of front-end edits and information requests.
Health CareMedical
Responsibilities
Deliver excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services
Enter charges; apply coding/billing rules; maximize collections; verify insurance; obtain authorizations for services; review patient account detail; and provide financial counseling of patients
Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals
Interact directly with internal and external customers of the practice
May be required to float to other UFHP practices or flex time, as needed, for staffing
Qualification
Required
High school graduate or equivalent
Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required
Excellent communication, organization and problem-solving skills required
Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner
The ability to multi-task, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful incumbent
Preferred
Knowledge of CPT and diagnosis coding preferred
Four-year degree may substitute for two years of financial/physician office experience
EPIC system knowledge preferred
Associate degree or equivalent course work may substitute for the one year required experience
Company
UF Health
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.
Funding
Current Stage
Late StageLeadership Team
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