Tessera Labs · 18 hours ago
Forward-Deployed Engineer
New York, NY
Full-time
Hybrid
Senior Level
$180K/yr - $260K/yr
5+ years expTessera Labs is redefining how enterprises adopt and operationalize Artificial Intelligence. The Forward-Deployed Engineer (FDE) will own the end-to-end lifecycle of customer deployments, working directly with customer teams to design AI-driven solutions and implement multi-agent AI systems in enterprise environments.
Computer Software
Responsibilities
Lead discovery sessions to understand customer system landscapes, requirements, and constraints
Translate complex business processes into structured technical architectures using multi-agent AI, LLMs, and orchestration frameworks
Clearly communicate solutions to both technical and non-technical stakeholders
Design and articulate end-to-end architectures in real time during customer conversations
Build, review, and debug code for AI-driven workflows, integrations, and agent orchestration
Integrate AI components with enterprise systems, considering scalability, performance, observability, and governance
Execute hands-on implementation and deployment tasks with incomplete or evolving requirements
Diagnose and resolve production issues in customer environments
Deploy and configure Tessera’s AI agents in complex enterprise environments
Serve as the primary technical point of contact during onboarding, implementation, and early adoption
Collaborate with Product, Engineering, and Architecture teams to ensure successful outcomes and inform the product roadmap
Operate effectively in a fast-paced environment with shifting priorities
Take initiative and drive solutions forward with minimal guidance
Travel to customer sites as needed to support deployments and relationship building
Qualification
Required
5+ years of experience in software engineering or technical consulting, including at least 2 years in customer-facing roles
Prior experience in roles such as Forward-Deployed Engineer, or Implementation Consultant
Led at least one end-to-end, customer-facing technical implementation from discovery through deployment (or a team member of two similar implementations)
Ability to clearly communicate complex technical concepts to both technical and non-technical stakeholders
Comfortable operating under ambiguity and managing multiple, competing priorities
Experience with enterprise workflow automation, systems integration, or backend integrations
Experience designing, reviewing, or contributing to technical architectures
Willingness to travel to customer sites, primarily within the U.S
Company
Tessera Labs
Enterprise transformations shouldn't take years or cost fortunes.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase