Bridgewell ยท 4 days ago
Day Program Supervisor
Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. The Day Program Supervisor assists with oversight of the daily operation of a Day Habilitation program or an Employment Program for individuals with disabilities, including supervising staff and coordinating activities to meet program objectives.
Health CareOutpatient CarePersonal DevelopmentPersonal Health
Responsibilities
Supervision of direct care staff, including conducting supervision meetings with staff at least once a month, coaching and mentoring for skill development and addressing any disciplinary issues that may arise
Provide interim coverage during Day Program Manager's or Day Program Manager - Employment absence as directed by and with the support of the Director or any other interim member of program management assigned to the facility
Provide leadership to staff by working with the program manager to create a cohesive team environment
Oversee the development and implementation of the ISP and/or DHSP
Oversee and assure that all documentation is completed within timelines and meets appropriate regulatory requirements
Assists with supervising and managing all data collection
Ensure annual performance evaluations are completed on staff, including goals and accomplishments. Delivery evaluations timely, raising any questions or concerns with your manager
Liaison to the Clinical Team and staff, working with the team on referrals and development of services within the site
Assist with maintaining a budget for the program within allowed spending
Maintain communication and collaborative relationships with other service providers like Mass Health and DDS (if applicable)
Serve as liaison between Day Services, Residential and Family/guardian for individuals
Maintain sites according to regulations (such as DDs, Mass Health, CARF, etc.) and Bridgewell standards as applicable
Create opportunities and provide support to individuals in making decisions to develop their skills and foster independence
Maintain appropriate certifications (i.e. First Aid, CPR, OSHA, Fire Safety, Human Rights, PABC, etc.) and ensure that all staff maintains their certifications
Provide support to the Program Manager in following up with the employees at the program and helping them schedule their in-person trainings and completing their online trainings. Maintain other additional required training and certifications required by the program
Demonstrate the core philosophy of universal supports by embracing Bridgewell's core values: dignity, respect, caring, integrity, safety and wellness
In the Absence of an administrative assistant, the Program Supervisor shall oversee and ensure that attendance tracking and billing processes are completed within the designated timelines
Other duties as assigned
Qualification
Required
Bachelor's Degree is preferred OR
Associate's degree with a minimum of 2 years' experience in a direct care role
High school diploma with a minimum of 3-5 years' experience in a direct care role
Previous experience in a similar supervisor/leadership role will be highly preferred
Working experience in understanding the clinical needs of the people served is required
A valid US driver's license and one year of driving experience is required
Ability to supervise staff to performance standards
Conflict Resolution and problem-solving skills
Knowledge of Day Habilitation and/or Employment regulations and CARF standards
Knowledge of Behavior Management and Human Rights
Excellent organizational skills and both written and verbal communications skills
Computer literacy to include ability to proficiently use Microsoft products and web-based applications supported by the agency
Ability to work as a cohesive team member with other inter-disciplinary team members including, BCBA's and nursing
Ability to set priorities for self and team in alignment with departmental goals
Ability to delegate tasks effectively, communicate expectations clearly, and establish deadlines
Ability to encourage employee engagement and ensure an inclusive work environment
Ability to be certified and maintain such certification, in PPS, PABC Tier 1 and 2, medication administration, First Aid/CPR and any other certification/training required based on program needs and Bridgewell policies and procedures
Must have a current US driver's license and one year of driving experience
Demonstrate ability to drive a 12-passenger van and/or a wheelchair van
Climb stairs, physically assist people served, often weighing more than 200 pounds, with movement, bathroom routines including toileting, assisting with entry and exit of a tub or shower, getting into and out of wheelchairs or dealing with assists that include physical, behavioral and medical interventions
Additional lifting or moving may be required as part of activities in the daily living of people in our services
Ability to drive a 12-passenger van
Preferred
Previous experience in a similar supervisor/leadership role will be highly preferred
Benefits
Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
A collaborative work environment that values new insight and personal contributions
With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
Additional compensation for on-call rotations
Opportunities for professional development and growth