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Mujin US · 17 hours ago

Field Service Technician

Suwanee, GA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Mujin is a leader in industrial robotic systems, aiming to revolutionize robotics in production and distribution environments. The Field Service Technician will provide critical remote and onsite support, troubleshooting and repairing mechanical and electrical robotic systems while ensuring customer satisfaction through effective communication and maintenance tasks.

Industrial AutomationMachinery ManufacturingManufacturing

No H1B

Responsibilities

Set up industrial robots, demo cells, end effectors, cameras, lighting, compressed air, robot controllers, and vision systems

Execute robot systems demos for customers

Provide support for systems deployed to remote customer sites

Support installation and configuration of Mujin controller and other equipment at customer sites

Design custom metal parts for fabrication such as robot hands, robot cells, robot pedestals, demo frames, camera mounting plates, vacuum gripper parts, etc

Qualification

RoboticsElectromechanical engineeringCAD modelingC++PythonIndustrial designIndustrial safety practicesCompressed air systemsCuriosityObservational skillsPositive attitudeCommunication skills

Required

Positive attitude and ability to thrive in an environment of rapid change, natural curiosity and elevated observational skills in the workplace

Bachelor's degree in robotics, engineering, or related field desired. Alternatively, an associate degree and/or relevant certifications with at least five years of relevant professional experience will be considered

2+ years of engineering experience, preferably with electromechanical focus in a warehouse automation setting

Industrial design experience (electrical or mechanical), and ability to generate CAD models or electrical drawings (Autodesk Inventor and AutoCAD is a plus)

Ability to read specification sheets and purchase necessary mechanical and electrical components from suppliers

Experience in the safeguarding, maintenance, and manipulation of industrial robots

100% rotating travel between local facilities, with ability to work off-shifts (including weekends) as required by project demands, allowing you to provide onsite support and engage with customers effectively

Hands-on experience with six and seven-axis robot arm task creation, conveyor belt systems, industrial sensors, industrial laser cutting, CNC, etc

Coding proficiency in C++, Python, and other languages using Linux, PLC experience

Work experience in design, research, and/or development in a manufacturing related company

Familiar with industrial safety best practices regarding robotic systems

Experience with compressed air systems and air capacity sizing