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AmeriCorps · 3 weeks ago

Workforce Development, Inc. - Digital Navigator (LitMN)

Rochester, MN

Part-time

Onsite

New Grad, Entry Level

AmeriCorps is seeking a Digital Navigator for Workforce Development, Inc. to assist disadvantaged customers with digital job search and career exploration. The role involves providing one-on-one mentorship, referrals to community resources, and case-noting customer interactions to facilitate digital literacy and job readiness skills.

AssociationCommunities

Growth Opportunities

Responsibilities

Provide an initial screening to determine the immediate needs for each person who comes in or reaches out via phone/email looking for assistance

Provide assistance as needed with online job search, job applications, career exploration, etc. OR referrals to community partners/supports for information or resources that fall outside of our scope of service

Make ongoing referrals to Rochester Adult and Family Literacy for Northstar Digital Literacy classes

Case-note their interaction with each customer including a summary of the services provided and any needed next steps

Qualification

Digital LiteracyCommunity OutreachTeaching/TutoringComputers/TechnologyCommunity OrganizationSocial ServicesGeneral SkillsBilingual skillsTeam WorkLeadership