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ECLARO · 1 day ago

Clinical System Analyst

New York, NY

Full-time

Onsite

Senior Level

5+ years exp

ECLARO is a leading technology solutions provider seeking a Clinical System Analyst for their client in Far Rockaway, NY. The role involves ensuring the effective implementation and ongoing support of clinical information systems within Ambulatory Services, requiring a strong understanding of both IT and clinical processes.

Staffing & Recruiting

Responsibilities

Provide Analyst support for Athena One Athena Health software, includes updating templates, order set, creating profiles, access, integrations and interfaces requirements

Provider Athena training; train all physicians, residents, clinical and non-clinical staff

Coordinates testing, implementation, optimization, upgrades, support, and maintenance of clinical systems. Perform function and system testing and assist in parallel, integrated, and usability system testing. Carry out methodical execution of test plans

Develop thorough test data and scenarios, coordinate efforts with others as needed and review test results with department leadership

Perform analysis related to understanding, reviewing, interpreting, and documenting current workflow in clinical settings as well as understanding the impact on electronic systems

Based on analysis, plan for and accommodate the impact of system changes and enhancements. Educate staff on new release changes

Provide recommendations and guidance with regard to streamlining efforts and best practices within limitations of information technology capabilities and standards

Collaborates on implementation of new software installations, upgrades, and integration. Participate in the evaluation and selection of proposed new technology, products, and system changes

Identify and define required system modifications and / or enhancements to improve existing systems

Provide implementation, and post implementation support; interact with clinical staff and vendors

Provide help desk support; providing daily assistance with application issues and software troubleshooting. Participates in I.S. on call rotation

Collaborates with Informaticists to optimize clinical system processes by creating workflow analysis and redesign

Collaborates with Report Writers to assist in the design of reports and data files

Act as a liaison between I.S., Software vendors, clinical departments, and end-users maintaining a current knowledge of customer ongoing needs and issues, current procedures, and use of information systems

Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment

Travel to multiple sites to address any workflow issues or changes with staff

Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Provide an appropriate and timely level of information to each as required

Perform other tasks as requested and other duties as required by the position

Qualification

Athena One Athena HealthClinical OperationsReport WritingProject ManagementMS Office SuiteWindows Current VersionCommunication SkillsProblem SolvingTeam Leadership

Required

Minimum of 5 years' experience supporting Athena One Athena Health software required

Prior experience managing Athena One Athena Health software implementations and upgrades

Must have the ability to manage multiple projects and tasks at various stages of development

Must be able to demonstrate a high degree of independent access to confidential patient and organization information and must be able to handle such information appropriately

Use of standard Office applications are required for this position

Demonstrate ability to exercise good judgment and solve problems independently

Demonstrate the ability to handle multiple projects simultaneously, demonstrating initiative, creativity, resourcefulness and flexibility, including team leading and project management duties

Demonstrate knowledge of Clinical Operations

Ability to analyze information to form logical and consistent conclusions, and to communicate the logical process to end-users and co-workers

Demonstrable experience with software modules such as MS Office Suite, Windows Current Version, and general knowledge of report writing

BS, BA in Computer Science / Information Technology

Must have ability to manage multiple projects and task at various stages of development

Must be able to demonstrate a high degree of independent access to confidential patient and organization information and must be able to handle such information appropriately

Decision Making: Must demonstrate good organizational skills and ability to set priorities