Circle Logistics Services · 1 week ago
Senior Account Manager
Fort Wayne, IN
Full-time
Onsite
Mid, Senior Level
3+ years expCircle Logistics is a 3rd party logistics firm focused on delivering industry-leading transportation solutions. As a Senior Account Manager, you will manage and promote services to new customers, build and manage your book of business, and provide outstanding customer service while nurturing long-term partnerships.
Transportation/Trucking/Railroad
Responsibilities
Generate and identify new sales opportunities through research, analysis, and discovery
Maintain and grow existing accounts by managing customer day to day requirements
Build and expand your book of business with carriers while maintaining a strong relationship
Operate with autonomy and independent decision making managing accounts daily
Provide and negotiate freight rates with carriers
Manage your daily shipments to ensure timely pick-up and delivery
Actively procure new carriers based on volume and lane density
Properly qualify carriers booked to prevent any service failures
Take responsibility for critical loads/critical customers
Analyze customers’ needs and offer personalized solutions
Match customer demand with quotes for their freight-related inquiries
Build strategies that will result in increased sales and stronger partnerships
Solve complex problems and be the main contact for all your accounts’ communications
Organize and manage your daily shipments to ensure our 'No Fail' policy
Collaborate with your team on pricing strategy and account implementation plans
Review sales activities and prospective customers with management
Qualification
Required
High School diploma, GED or equivalent experience required
3-5 years of experience in a logistics environment required
Experience with and/or ability to learn a variety of TMS/CRM platforms
Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports)
Proven track record of success as an Account Manager
Excellent written and verbal communication skills
Ability to thrive in a fast-paced working environment and multitask
Strong attention to detail and organized
Ability to maintain a positive attitude
Presents self in a highly professional manner to others and understands that honesty and ethics are essential
Ability to work independently and to exercise discretion on important matters
Excellent problem-solving, time management skills, including the ability to affect, interpret and implement management policies and/or operating practices
Maturity and experience to effectively negotiate with carriers and customers
Strong work ethic and dependability
Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate
Preferred
Associates or Bachelor's Degree in logistics or business related field preferred
Benefits
Competitive base salary
Room for advancement in a fast growing company that promotes from within
On-site training and career development
Paid holidays and paid time off after 90 days
Health, vision, and dental insurance benefits
401(k) Plan
Company
Circle Logistics Services
Circle Logistics is a privately held third-party logistics company committed to delivering on three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase