Alibaba Cloud · 3 weeks ago
Cloud Platform Operations Specialist
Alibaba Cloud is a leading cloud computing platform offering a comprehensive product system for big data and computing capabilities. The Cloud Platform Operations Specialist is responsible for ensuring the stability of big data products, managing costs, and supporting emergency operations.
Responsibilities
Responsible for ensuring the stability of Alibaba Cloud Big Data & PAI products in the US Region, including:
● Service delivery deployment
● Monitoring configuration & emergency incident response
● Change release
● Troubleshooting complex customer issues
Manage cloud platform costs for Big Data & PAI products in the US Region:
● Resource budgeting and forecasting
● Server procurement coordination
● Service scaling operations (expansion/reduction)
● Service deployment and decommissioning
Support nighttime emergency response operations for Big Data & PAI products in China Region (GMT+8 business hours)
Qualification
Required
Bachelor's degree in Computer Science or related field with solid fundamentals
Expert-level Linux system administration skills
Proficient in open-source big data architectures
5+ years experience in development/operations of large-scale distributed systems
Strong troubleshooting and performance optimization capabilities
Cloud-native technical competency with hands-on Kubernetes experience (architecture understanding, issue diagnosis, change releases)
Strong scripting skills (Python/Shell) for automated troubleshooting, monitoring solutions, and operational automation
Excellent communication skills
Preferred
Experience with Alibaba Cloud proprietary Big Data & PAI products
Chinese language proficiency is a significant advantage
Benefits
Medical, dental, and vision insurance
A 401(k) plan
Basic life insurance
Wellbeing benefits like FSA
Up to 12 paid holidays
Accrue up to 15 paid vacation days
Receive up to 72 hours paid sick time (front-loaded) per calendar year
Company
Alibaba Cloud
Alibaba Cloud develops cloud computing and data management services. It is a sub-organization of Alibaba Group.
H1B Sponsorship
Alibaba Cloud has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (14)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$1.2BKey Investors
Alibaba Group
2015-07-29Series B· $1B
2012-09-20Series A· $200M
Recent News
2026-01-13
South China Morning Post
2026-01-12
Company data provided by crunchbase