Avery Weigh-Tronix · 1 day ago
Sales Engineer
Daly City, CA
Full-time
Onsite
Mid Level
$86K/yr - $120K/yr
3+ years expAvery Weigh-Tronix is seeking a Sales Engineer to drive territory growth by providing advanced technical support. The role involves training distributors, troubleshooting technical issues, and developing proactive solutions to enhance sales performance.
ElectronicsManufacturingProduct Design
Responsibilities
Provide training/technical teaching face to face or virtual to support capabilities of distribution sales and service organization
Provide technical troubleshooting assistance (telephone and on-site as required) to the AWTX Distributors and act as the main escalation point of contact for advanced product support
Facilitate resolution of equipment and service performance complaints
Creatively develop proactive solutions/ideas to grow and develop sales in territory
Assist with implementation of product upgrade and retrofit programs
Provide required level of support for product rollouts, introductions, upgrades, and retrofits
Support AWTX training team with feedback to facilitate future versions of documentation and/or materials
Maintain and enhance the relationship with AWTX Platinum Distributors service organizations
Responsible for territory sales and financial reporting. Ability to review financial reporting material to develop territory sales plans
Submit periodic regional sales outlook reports
Ability to relay complex technical concepts to be easily digestible to non-technical trainees
Manage travel and entertainment budget as required to grow sales in assigned territory
Qualification
Required
Bachelor's degree in technical field such as Engineering and/or equivalence experience
3 - 5+ years Technical Support, Engineering, and/or QA
Mechanical, Electrical, and Software aptitude and troubleshooting skills
Must be proactive and display a high level of initiative
Demonstrated customer service skills
Proficient with Microsoft Office Products to include Outlook, Word, Excel, Power Pivot, and PowerPoint
Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs
Ability to communicate effectively verbally and in writing. Ability to present in public
Business plan and sales strategy development
Delivering product and sales presentations to both individual and large audiences
Conducting basic technical training seminars on electronic products
Requires strong interpersonal skills and the ability to build trust and rapport with the field service team, business units and the sales teams
Preferred
BS/BA in Engineering, Electronic Systems, or Computer Science
Advanced electrical / Mechanical / Software (Windows)
Customer Service Experience / Help Desk / Supervisor
Diagnostic logic development
Experience with ITW business and products
Benefits
Affordable Medical, Dental, Vision Insurance
HSA/FSA with a company match
Income Protection Benefits
Industry Leading 401(k) plan
Paid Time Off
Parental Leave
Matching Gift and Volunteer Program
Company
Avery Weigh-Tronix
Avery Weigh-Tronix is one of the world’s largest manufacturers and suppliers of weighing equipment, measurement devices, and global solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-09-26Acquired
Recent News
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