WorkGenius Group · 14 hours ago
Operations Coordinator IV
WorkGenius Group is a tech company seeking an Operations Coordinator IV. The role involves analyzing marketing operations processes and CRM performance, developing data analysis methodologies, and leading initiatives for system-scale improvements.
Computer Software
Responsibilities
Analyze marketing operations processes and CRM platform performance to identify optimization opportunities
Develop and apply data analysis methodologies aligned with business objectives
Lead cross-functional initiatives to drive system-scale process and platform improvements (AI/ML experience a plus)
Deliver clear weekly and monthly reports with actionable insights for stakeholders
Create technical documentation detailing issues, root causes, business impact, and resolutions
Qualification
Required
5–10 years of experience in analytics, marketing operations, or related roles
Deep expertise with marketing CRM platforms (e.g., Salesforce), including system and issue analysis
Strong technical problem-solving and communication skills, with experience presenting insights to senior leadership
Proven ability to own programs end-to-end, from strategy through execution
Experience collecting, cleaning, and analyzing data to identify trends, anomalies, and root causes
Proficiency in SQL, Tableau, and data reporting/visualization tools
Demonstrated ability to drive change in fast-paced, ambiguous environments
Strong cross-functional collaborator and self-starter
Company
WorkGenius Group
WorkGenius Group is the global talent solution for today's fluid labour market.
Funding
Current Stage
Growth StageCompany data provided by crunchbase