Awardco · 3 days ago
Fulfillment Account Manager
Lindon, UT
Full-time
Onsite
Mid LevelAwardco is a rapidly growing company recognized for its innovative client-approved products. The Fulfillment Account Manager will manage client portfolios and coordinate fulfillment operations to ensure timely delivery of physical awards while collaborating with various departments.
B2BEmployee BenefitsHuman ResourcesSaaS
Responsibilities
Manage a portfolio of clients and respond to all client requests related to the fulfillment of physical awards
Place orders and manage reoccurring orders for clients through internal systems
Collaborate across departments such as Marketing, Sales, Operations, Client Success, and Implementation to meet with Client's needs
Coordinate with Fulfillment Team to place on-demand orders
Respond to client design-change requests and ensure all templates are up to date
Coordinate with Fulfillment Team to provide quotes for custom items
Lead new clients through the setup process, ensuring all the right information and assets have been delivered
Assist the Fulfillment team to in shipping and production as needed
Maintain communication with vendors for all production needs
Facilitate the reordering of inventory for clients programs
Qualification
Required
Excellent communication skills, both written and verbal
Friendly, people-oriented personality
Meticulous attention to detail
Preferred
4-year Bachelor's Degree preferred
Experience working in client relations preferred
Proven track record of success in each job you've held
Company
Awardco
Awardco is a human resources technology company that specializes in employee recognition and rewards solutions.
Founded in 2011
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$235M2025-05-20Series B· $165M
2021-10-28Series A· $65M
2020-01-06Series Unknown· $5M
Leadership Team
Steve Sonnenberg
Founder & CEO
Mike Sonnenberg
Chief Technology Officer
Recent News
Company data provided by crunchbase