Guerlain · 23 hours ago
Northeast Account Executive
Guerlain is an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group, seeking a Northeast Account Executive to drive sales results and enhance client experience in the Northeast market. The role involves acting as a brand ambassador, managing retail sales, and developing a high-performing team of Beauty Advisors and Selling Specialists.
BeautyCosmeticsHealth CareLifestyle
Responsibilities
Act as a Guerlain Brand Ambassador
Embody and communicate Guerlain’s savoir-faire, heritage, and values
Be an expert; enable a client-oriented mindset and promote the vision of luxury and modernity
Be creative and innovative; a true problem solver. Contribute to the continuous improvement of the market with a test and learn approach. Identify opportunities and present forward-thinking solutions
Create strong relationships with key business partners, both in stores and in the Corporate office
Provide regular feedback to the Corporate office and contribute by sharing best practices with other Guerlain retail locations and counterparts
Act as a Business Developer of Customer Retention Management (CRM) by creating and growing the client base
Perform sales analysis and propose actions for improvement. Stay current with market trends
Propose and implement methods to connect with clients and build long-term relationships
Identify and analyze strengths and opportunities within the market and create action plans to grow the business in partnership with the National Sales Director
Always strive for more; be open to coaching and feedback and self-development
Achieve established retail and net sales goals as set forth by Corporate
Coach and develop Guerlain Business Managers and permanent fulltime employees
Build a network of high-performing Beauty Advisors, Ambassadors and Selling Specialists
Recruit, hire, coach, and motivate Beauty Consultants to achieve established sales goals
Maintain Selling Specialist spending within budget provided
Work with retail store management in the proper planning and execution of product launches, promotions, and special events
Oversees Guerlain Ambassadors and full time permanent Guerlain employees and provides sales goals and plans schedules
Implement the corporate merchandising guidelines to ensure the company’s brand image at point of sale at all times
Act as an Entrepreneur to outsource new Guerlain client acquisition
Negotiate with store personnel to gain space and improve locations for all product categories at the beauty counter, women’s fragrance counter, and the men’s bar
Partner with the Education Department in the training and development of Business Managers, Beauty Consultants and Ambassadors and Intersell support in stores
Follow corporate guidelines and maintaining T/E expenses within budget provided
Perform all other job-related activities
Build a network of high-performing Beauty Advisors, Selling Specialists, Managers
Recruit, hire, coach, and motivate Beauty Consultants to achieve established sales goals
Partner with Education in the training and development of Beauty Advisors in line with the ambition of Guerlain’s elevated Client experience
Qualification
Required
5+ years of prestige beauty, fragrance, and/or skincare sales and management experience with a strong understanding of details and service
Prior experience as Business Manager, Sales and/or Training
Passionate about Guerlain and its values and be able to convey this passion to the team and the clients
Empathetic and positive, results-oriented, and with an entrepreneurial mindset to develop the business
Team player and active listener, in addition to knowledge of how to recruit and build a high-performing and collaborative team
Effective communication skills required
Resourceful and strong analytic skills for proactive problem solving and for improving the store management on a continuous basis
Able to understand and maintain confidentiality of business
Preferred
Microsoft Office experience preferred
Company
Guerlain
Guerlain is a French perfume and cosmetics and skincare house, among the oldest in the world.
Funding
Current Stage
Late StageTotal Funding
unknown1994-01-01Acquired
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