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Pet Food Express · 12 hours ago

Retail Stock Clerk - Montclair

Oakland, CA

Full-time

Onsite

New Grad, Entry Level

$17.70/hr - $18.70/hr

Pet Food Express is the best place to shop for pet supplies, and they are seeking a Retail Stock Clerk to support a customer-centric culture. The role involves operational duties including welcoming customers, maintaining products, and supporting sales consultants to enhance customer experience.

AgricultureE-CommerceFood and BeverageRetail

Responsibilities

Create a welcoming environment by greeting customers when on the sales floor and connecting them to Sales Consultants as appropriate

Participate in training and continuous educational programs to develop your pet knowledge and build customer service skills

Stay up to date about new products and the pet community

Maintain warehouse and understock, including both merchandise and non-merchandise, to company standard to enable efficient replenishment

Process product to be floor ready, reducing replenishment hours and ensuring a well-stocked sales floor

Support cashiering and pet wash operations

Assist with other projects as directed, including daily inventory, pricing, markdowns, merchandise returns, and planogram changes

Assist in housekeeping of sales floor, warehouse and store areas and communicate any maintenance needs

Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service and shrink

Other duties as assigned

Qualification

Customer serviceInventory stockingPet experienceDetail orientationTeam player

Required

A passion for pets and people

A warm and welcoming personality and a genuine desire to provide excellent customer service to all customers

Curious about or enjoy merchandising and demonstrate a high level of detail orientation

Ability to work in a fast-paced environment and remain calm under pressure while showing a sense of urgency

Must bring a strong team player attitude and demonstrate initiative

Ability to follow through on tasks in a timely and efficient manner

Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays

Must be able to lift, move and carry up to 50 pounds while using the appropriate lifting techniques and following all safety rules

Ability to climb and balance using a ladder and/or step stool

Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift

Preferred

Customer service, inventory stocking and/or pet experience is a plus!

Benefits

Grow with us: Many potential career paths and options for advancement within the company.

Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way!

Generous in-store employee discount that extends to your family.

Benefits: All employees are eligible to participate in a number of Company-sponsored benefits, such as life insurance, pet insurance, Employee Assistance Program (EAP) and more. FT employees are eligible for Health coverage, FSA options, dental, and vision insurance.

Plan for the future: 401k with employer match.

Get Rewarded: Employee referral bonuses.

Bring your well-behaved pet to work.

Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners, and more!