Ampcus Inc ยท 21 hours ago
Common Service Data Model Subject Matter Expert
United States
Full-time
Remote
Senior LevelAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking a Common Service Data Model Subject Matter Expert to develop and implement various ServiceNow ITSM modules, ensuring successful project outcomes and integrations. The role involves team management, coordination with ITSM process owners, and maintaining system administration tasks.
Data ManagementInformation Technology
Responsibilities
Involve in development and implementation of various ServiceNow ITSM modules which included Incident Management, problem management, configuration management, change Management, CMDB, Knowledge Management and other ITSM applications
Implement overall team management as a client facing person to ensure that requirements gathering, development, testing and PROD migrations succeeded in time and with expected outcome
Coordinate with other ITSM process owners to ensure proper ITOM integrations, knowledge with network routing and troubleshooting
Build transform maps to import external data sources and maintaining integrations, ServiceNow Automations and building custom Orchestration (Workflow) activities
Develop with the ITOM, ITBM, ITSM, Service Catalog, Service Portal, Flow Designer, and Service Portal designer modules
Maintain discovery health (trouble shooting discovery issues with known and unknown IPs and any network devices), work with Service Mapping and integrations which include MID server builds
Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications
Build workflows for newly created catalog items. Install Mid Server and Configure discovery application for help in integrations (using REST, SOAP)
Involvement in ServiceNow Upgrades and Cloning, Involve in Asset life cycle management and designs relating software and hardware asset management, Configure CMDB
Responsible for Complete routine system administration and requirements enhancement including, group and user changes, catalog item revisions, reporting requests, problem solving / vendor escalation and menu changes
Qualification
Required
ServiceNow
CSDM experience
ITOM, ITBM, ITSM, Service Catalog, Service Portal, Flow Designer, and Service Portal
Company
Ampcus Inc
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
Founded in 2004
1001-5000 employees
H1B Sponsorship
Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
2025-08-18
2025-07-31
Seattle TechFlash
2025-07-15
Company data provided by crunchbase