Planet Healthcare · 2 weeks ago
Release of Information Supervisor
Des Moines, IA
Full-time
Onsite
Entry, Mid Level
1+ years expPlanet Healthcare is seeking a motivated leader to oversee Release of Information (ROI) operations. In this role, you’ll manage a team of ROI Specialists, ensuring that all processes meet the highest standards of accuracy, compliance, and service excellence.
Health CareRecruitingStaffing Agency
Responsibilities
Lead and manage daily operations and scheduling of ROI Specialists at the client site
Ensure all ROI activities are completed efficiently, accurately, and in compliance with HIPAA, state, and federal regulations
Monitor workflow, assign tasks, and adjust schedules to maintain productivity during peak periods or staff absences
Conduct quality assurance reviews, performance evaluations, and regular feedback sessions to support staff growth and accountability
Provide coverage and hands-on support when needed to maintain service continuity
Collaborate closely with client management and internal leadership to drive process improvements and operational excellence
Foster a positive, customer-focused team culture built on professionalism, respect, and service
Qualification
Required
High School Diploma or GED required
1+ year of supervisory or management experience, ideally in a healthcare or acute care setting
Strong understanding of HIPAA and medical record privacy standards
Excellent communication, leadership, and organizational skills
Proficient in Microsoft Office Suite
Preferred
Associate's or Bachelor's degree in Health Information Management, Business Administration, or a related field
Benefits
Opportunity to lead and develop a high-performing team in a growing healthcare organization.
Collaborative environment focused on professional development and operational excellence.
Meaningful work that supports patient privacy and the integrity of health information management.
Company
Planet Healthcare
Planet Healthcare was founded by a dedicated team of professionals with extensive experience supporting the healthcare industry.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase