ChildServe · 1 week ago
Staff Relations Specialist I (Full-Time)
Johnston, IA
Full-time
Onsite
Entry, Mid Level
2+ years expChildServe is a leading pediatric healthcare provider seeking a Staff Relations Specialist I to join their HR team. The role involves managing HR processes, supporting new hires, and ensuring compliance while contributing to a positive employee experience.
ChildrenHealth CareWellness
Responsibilities
Manage high‑volume HR transactional processes with accuracy and timeliness, including data entry, reporting, filing, and processing employee data changes across multiple HR systems to support benefits and payroll requirements
Conduct systematic employee data quality reviews and personnel file audits to ensure compliance and maintain the integrity of HR records
Facilitate new‑hire paperwork and welcoming activities in a way that reflects organizational culture, ensuring documentation is accurate, compliant, and aligned with onboarding requirements
Partner with HR team members and leaders to troubleshoot onboarding issues and refine processes for a smooth, consistent employee experience
Provide professional first-line service to staff, candidates, volunteers, vendors, and visitors regarding HR topics and processes
Assist visitors with directions and support HR-related events and initiatives
Maintain and develop procedural documentation; train team members for effective backup coverage
Regularly assess processes for efficiency, identify gaps, and recommend improvements
Partner with leaders to provide recommendations on HR policies, processes, systems, and compliance with employment laws. Educate new leaders on staff relations programs and processes
Support communication and resolution of staff complaints and concerns; conduct reviews and investigations as needed
Collaborate with leaders and HR team to develop workforce plans that promote engagement and retention
Assist with organizational structure changes and action plans within staff relations scope
Ensure compliance with employment eligibility verification and other regulatory requirements
Monitor and update documentation to meet service and legal standards
Qualification
Required
Associate degree, or equivalent experience in an HR or payroll support role required
Minimum 2 years' experience in human resources required, including independent leader coaching
Ability to travel independently in Iowa with limited frequency
Ability to communicate effectively and professionally in reading, writing, and speaking the English language
Preferred
BA or BS in Human Resources, Business, or related field preferred
Healthcare experience, preferred
Benefits
Medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Employee Assistance Program (EAP)
403(b) retirement plan with company match
Life and disability insurance
Paid Time Off (PTO)
Company
ChildServe
ChildServe is a not-for-profit organization that operates with a mission to provide quality healthcare and well being of children.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Teri Wahlig, MD, MBA
CEO
David McKenzie
Executive Vice President-CFO
Recent News
2025-08-29
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2025-08-19
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2025-08-13
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