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USAJOBS · 14 hours ago

MISSION SUPPORT SPECIALIST (GENERALIST)

McAllen, Texas, USA

Full-time

Onsite

Mid, Senior Level

$62K/yr - $97K/yr

1+ years exp

USAJOBS is seeking a Mission Support Specialist for the U.S. Border Patrol within the Department of Homeland Security. The role involves performing office support tasks related to workforce management and personnel actions, ensuring compliance with policies and managing records.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Contributing to the formulations and implementation of policies relating to the sector workforce management and position management policy, procedures and other matters affecting U.S. Border Patrol workforce administrative programs

Initiating timely and accurate personnel-related actions related to promotions, reassignments, transfers, retirements, awards, timecards, and leave

Providing local agency direction and facilitating the creating, accepting, modifying and transferring of personal property records in accordance with U.S. Border Patrol directives

Conducting records management and producing various fleet reports

Qualification

Personnel AdministrationRecords ManagementBudget CoordinationData AnalysisCommunication SkillsInterpersonal SkillsProblem Solving

Required

You must be a U.S. Citizen to apply for this position

Males born after 12/31/1959 must be registered with Selective Service

Primary U.S. residency for at least three of the last five years

All pre-employment processes will be conducted in English

You may be required to pass a background investigation

CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/22/2026

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible

Experience: You qualify for the GS-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as advising management on questions pertaining to leave administration; recommending resolutions to budgetary issues; verifying the accuracy and completeness of information; assisting in developing briefing, presentation, and conference materials for supervisors and executive management

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as coordinating and monitoring administrative projects such as budget, personnel, travel, space, logistics, etc.; problem solving, analyzing data to identify trends and develop estimates and studies; preparing narrative and data reports; representing the office in dealings with vendors and personnel from administrative support organizations

Education Substitution: GS-9: A Master's degree; or two full years of graduate education; or a J.D. or an LL.B

Education Substitution: GS-11: A Ph.D.; or three full years of progressively higher-level graduate education leading to such a degree; or an LL.M

Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified and may be computed by first determining the total qualifying experience as a percentage of the experience required for the grade level; then determining the education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for positions at grades GS-9 and GS-11

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process

You must meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/22/2026

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years