Brinks Home · 7 hours ago
Alarm Service Technician
Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S. They are currently seeking a determined Alarm Service Technician to build and maintain customer relationships while installing, servicing, and inspecting low-voltage electronic security equipment.
Cyber SecurityInformation TechnologyInternetReal EstateSecurity
Responsibilities
Experience with Alarm panels such as: 2GIG, Qolsys, Ademco, GE, DSC, DMP, and others
Ability to troubleshoot technical problems
Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc
Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds), pushing and/or pulling; some climbing and balancing; frequent stops, kneeling, crouching and/or crawling
Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair
Customer education and training including a system demonstration
Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs and expectations
Install and test the operations of all equipment to ensure proper functionality and signal verification required to establish service
Identify opportunities to improve the use and functionality of the customers system and provide those recommendations
Maintain safety practices to prevent against injury and damage to property
Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction
Qualification
Required
H.S. Diploma or GED
Good driving record and Valid driver's license
Excellent customer service skills
Working knowledge of how an alarm system operates
Must be ok with climbing ladders and working at heights
Must be ok working in tight spaces such as crawlspaces, attics and basements
Low-voltage license or alarm installation certification
NICET I
Benefits
Medical
Dental
Vision
401(k) with Employer Match
Paid Time Off & Paid Holidays
HSA/FSA
Life & AD&D Insurance
Disability Coverage
Maternity/Parental Leave
Mental & Physical Health Benefits
Employee Resource Groups
Volunteer Hours
Discounted Equipment & Monitoring
Employee Referral Program
Continuing Education
Company
Brinks Home
Brinks Home, headquartered in Dallas, Texas, stands for platinum-grade protection.
H1B Sponsorship
Brinks Home has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (3)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageRecent News
2025-11-11
2025-08-13
Company data provided by crunchbase