ShiftCode Analytics, Inc. ยท 16 hours ago
Applications Developer - Baltimore County Office of Information Technology (OIT)
400 Washington Avenue, Towson, MD
Full-time
Hybrid
Senior Level
7+ years expShiftCode Analytics, Inc. is seeking a highly skilled Applications Developer to work with Microsoft Dynamics for the Baltimore County Office of Information Technology. The role involves developing a CRM tool, leading technical development, and training employees on the platform.
AnalyticsConsultingInformation Technology
No H1B
Responsibilities
Serves as a subject matter expert (SME) responsible for the overall design, architecture, and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems
Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution
Develops a ready Customer Relationship Management solution in Microsoft Dynamics, prioritizing the Department of Economic and Workforce Development
Directs the day-to-day administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations
Develops and implements, and trains others to develop in Microsoft Dynamics
Helps gather and document requirements from non-technical business users
Uses technical expertise to translate business requirements into effective system requirements and functional design documents
Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions
Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution
Prototypes and demos recommended solutions for users
Integrates Microsoft Dynamics CRM with third-party applications, databases and external systems, where necessary
Provide ongoing technical support and training for end-users
Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user
Assist with the project planning, scheduling and deployment of the new CRM features
Qualification
Required
Master's Degree in Computer Science, Information Systems, or other related field or equivalent work experience
7 years of experience in IT industry
3 years of experience as a technical expert in an IT organization
3 years of experience developing in Microsoft Dynamics
Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle)
Strong understanding of CRM data modeling, workflows and user interface customization
Proficiency in Microsoft Dynamics 365 CRM Development and customization
Experience with JavaScript, C#, .NET, and Web Services
Knowledge of Dynamics 365 APIs and SDKs
Understanding of Customer Relationship Management solutions
Experience with SQL, database management and data migration techniques
Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps)
Familiarity with Microsoft SharePoint
Strong communication skills and ability to work in a team environment
Company
ShiftCode Analytics, Inc.
ShiftCode Analytics Inc is a Tampa, FL based firm formed with one sole purpose of delivering best and quick services to its clients nationwide.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase