AT&T · 15 hours ago
Principal Enterprise Architecture
Dallas, Texas
Full-time
Onsite
Senior Level, Lead/Staff
$190K/yr - $237K/yr
5+ years expAT&T is a leading telecommunications company seeking a Principal Enterprise Architecture to design and develop ServiceNow solutions. The role involves providing strategic guidance, ensuring compliance with best practices, and leading platform transformations to support business objectives.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
Responsibilities
Design and develop ServiceNow solutions including Common Service Data Model (CSDM), Strategic Portfolio Management (SPM), and Configuration Management (CMDB)
Provide strategic guidance, ensures compliance with ServiceNow best practices and lead platform transformations to support business objectives
Lead the architecture and configuration of the ServiceNow platform to automate internal ITIL processes
Develop and maintain integrations with external systems using APIs, REST, SOAP, JSON, and MID Server technologies
Provide technical leadership to development teams by ensuring adherence to ServiceNow best practices and coding standards
Analyze business requirements and translate them into technical specifications for ServiceNow applications
Evaluate new ServiceNow features and releases to assess their applicability to the organization’s environment
Collaborate with stakeholders to define and implement service management strategies that align with business goals
Ensure platform security, data integrity, and compliance with regulatory requirements
Conduct process flow analysis and redesign to optimize ServiceNow workflows
Provide technical guidance for ServiceNow platform issues and mentor junior team members
Guide cross-functional teams through ServiceNow transformations by ensuring adherence to Agile, DevOps, and ServiceNow technical standards
Conduct workshops to promote platform adoption and data management best practices across enterprise teams
Act as the primary liaison between implementation teams, vendors, and platform teams to ensure successful ServiceNow deployments
Apply knowledge of ServiceNow data models, table structures, and scripting (JavaScript)
Design and implement workflows, business rules, and UI policies in ServiceNow
Collaborate with lead distributed teams
Qualification
Required
Requires a Bachelor degree, or foreign equivalent degree, in Computer Science, Information Technology, or Electronic Engineering
5 years of progressive, post-baccalaureate experience in the job offered, or 5 years of progressive, post-baccalaureate experience in a related occupation applying experience in ServiceNow platform administration and development including Configuration Management Database (CMDB), Common Service Data Model (CSDM), Strategic Portfolio Management (SPM), and Core platform
Applying knowledge in integration technologies including REST, SOAP, JSON, and MID Server
Applying understanding of ITIL processes and their implementation within ServiceNow
Applying knowledge of ServiceNow data models, table structures, and scripting (JavaScript)
Designing and implementing workflows, business rules, and UI policies in ServiceNow
Collaborating with stakeholders and lead distributed teams
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
H1B Sponsorship
AT&T has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (575)
2024 (586)
2023 (282)
2022 (450)
2021 (271)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
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