Candeo Iowa · 4 days ago
Team Lead Direct Support Professional - Daily
Des Moines, IA
Full-time
Onsite
Mid Level
$16/hr - $18.67/hrCandeo Iowa is seeking compassionate and dedicated individuals to join their team. In this role, you will create a safe and encouraging environment for clients, assisting them with self-care, medication compliance, and community engagement while promoting their independence.
FamilyHealth CareMental HealthNon Profit
Responsibilities
Ensure services to client meet the highest quality possible
Ensure that client budgeted hours are provided
Support staff to understand and implement client’s care plan
Ensure effective relationships between all stakeholders of the organization (clients, staff, P/G/A’s, case managers, etc.)
Be responsible for the accuracy and timeliness of all documents and reports relating to the position
Ensure clients are educated and empowered to make choices about services
Demonstrate knowledge, understanding, and implementation of the client’s Life Plan, in accordance with client’s preferences
Follow established safety practices and procedures to ensure a safe and healthy environment for clients and the organization
Work effectively within a team to enhance service delivery
Respect the right to privacy of the client, and confidentiality requirements of Candeo
Use initiative to think creatively, learn, and grow
Model and use good decision-making skills and accesses appropriate resources to assist in developing quality services for clients
Attend organizational and client-specific training and provide documentation of certifications required for employment with Candeo
Comply with documentation policies by submitting accurate and timely paperwork including progress notes, billing sheets, time sheets, expense logs, and other required reports
Maintain documentation of services provided that clearly and legibly reflects the client’s goals, staff intervention and support, client response and progress made
Qualification
Required
High School Diploma or GED required
Experience in working with individuals with disabilities and mental health is must
Valid Class C Iowa Driver's License
Proof of Automobile Insurance
Must pass required background checks
Access to a reliable computer and internet for documentation, or ability to travel to a location with access
Empathy and Compassion: Ability to understand and share the feelings of others, providing emotional support and encouragement
Patience: Ability to remain calm and patient, especially in challenging situations
Communication Skills: Strong verbal and written communication skills to interact effectively with clients, families, and team members
Problem-Solving Skills: Ability to think critically and resolve conflicts or emergencies efficiently
Adaptability: Flexibility to adjust to changing client needs and situations
Attention to Detail: Meticulous in maintaining accurate records and following care plans
Teamwork: Ability to collaborate with other professionals and support staff
Independence: Capable of working unsupervised and making sound decisions
Organizational Skills: Strong ability to manage time, appointments, and documentation effectively
Strong interpersonal skills, compassion, and sensitivity while maintaining professional boundaries
Ability to follow detailed Individual Support Plans
Proficiency in Microsoft Office and basic computer skills
Ability to work independently and demonstrate reliability in attendance and punctuality
Benefits
Health, Dental, and Vision Insurance for Full Time 30 and above
Short-Term Disability & Long-Term Disability
Life Insurance
401k
PTO accrual for Full and Part-Time employees
Company
Candeo Iowa
Candeo supports adults with disabilities in the Polk County area to live and work independently in their community.
Founded in 1992
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase