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Zelis · 19 hours ago

Senior Release Train Manager - IT Infrastructure

Middlesex County, NJ

Full-time

Hybrid

Senior Level, Lead/Staff

$139K/yr - $186K/yr

8+ years exp

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. They are seeking a Senior Release Train Manager (RTM) who will drive end to end delivery of value in an Agile Release Train, facilitating communication and coaching teams in Agile processes.

FinanceFinTechHealth Care

No H1B

Responsibilities

Lead, hire, mentor, and scale a high-performing team of Scrum Masters & RTE's to support the IT Infrastructure ART and the Enterprise Applications ART

Leading ART PI Planning, program execution, scrum, and ART synch events

Coaching Scrum Teams in relentless improvement

Creating transparency using metrics to drive positive change

Facilitating resolution of dependencies, impediments, and risks amongst the scrum teams

Building high-performing teams – Focus on ever-improving team dynamics and performance

Enabling organizational effectiveness – Work with other stakeholders to help the team contribute towards improving the overall development Value Stream

Exhibits Lean-Agile leadership – Exhibits the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Helps the team embrace SAFe Core Values, adopt, and apply SAFe Principles, and implement SAFe practices

Facilitates the team’s progress toward team goals – Trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. Assisting the product owner(s) in maintaining and prioritization of the product backlog. Helps the team focus on daily and Sprint Goals in the context of the current Program Increment (PI) Objectives

Leads team efforts in relentless improvement – Helps the team improve and take responsibility for their actions; facilitates the team retrospective. Teaches problem-solving techniques and helps the team become better problem-solvers for themselves

Eliminates impediments – Many blocking issues will be beyond the team’s authority or may require support from other teams. The Sr RTM supports the team in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Sprint and PI

Builds a high-performing team – Focuses on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates people problems to management where necessary, but only after internal team processes have failed to resolve the issue; helps individuals and teams through personnel changes

Responsibilities on the train – The Sr RTM leads the train and helps coordinate inter-team cooperation and helps the team operate well on the train

Coordinates with other teams – The Sr RTM supports the team’s efforts to continuously improve communications and relationships with other teams. They frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness

Supports estimating – Guides the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities

Other duties as required

Qualification

Agile Release Train managementScrum framework expertiseIT Infrastructure experienceSAFe RTE certificationAgile Tools experiencePeople managementCommunication skillsProblem-solving abilitiesTeam playerTime management skills

Required

Bachelor's degree or equivalent work experience required

Must have 8+ years of experience as a Senior Scrum Master or Release Train Engineer

Minimum 5+ years supporting IT Infrastructure teams and projects, such as cloud engineering, data center operations, database engineering, network engineering, ITSecOps, desktop engineering, EUC, SRE, etc

5+ years of experience as a people manager is required

Agile Tools experience (i.e. Jira, Confluence, TFS, DevOps, etc.)

Thorough knowledge of Scrum framework and application of core Agile values and principles in managing Product Development and Delivery, SAFe Agile preferred

Experience in successfully delivering medium/large size projects with minimal direction