Toria's Support Care Services, Inc. · 15 hours ago
Office Administrative Assistant
Toria’s Support Care Services, Inc. is seeking a reliable and organized Office Assistant to support daily administrative operations. The Office Assistant serves as the first point of contact for clients, visitors, vendors, and regulatory partners while ensuring compliance with relevant agency requirements.
Individual and Family Services
Responsibilities
Greet all visitors and consumers professionally and provide excellent customer service
Answer and appropriately route incoming phone calls
Monitor and manage the company email inbox and forward messages to appropriate staff
Receive and distribute mail, packages, and deliveries
Communicate effectively with Program Manager, Nursing, and Leadership
Create, organize, and maintain consumer and staff files in accordance with APD, AHCA, HIPAA, and company policies
Ensure timely collection and submission of required billable documentation
Assist with regulatory surveys, audits, and quality assurance reviews
Support quarterly consumer quality assurance checks
Perform and submit Live Scan background screenings
Assist with compliance tracking and administrative projects
Maintain accurate office supply inventory and submit purchase requests
Ensure front desk, break room, and restrooms are clean, stocked, and professional
Support Program Manager and Nurse with documentation preparation and filing
Support scheduling, forms processing, and internal reporting
Maintain confidentiality of all protected health information
Perform additional duties as assigned to support agency operations
Qualification
Required
Minimum of one (1) year of office administrative experience
Minimum of one (1) year of computer proficiency (Microsoft Office, email, scanning, electronic records)
Knowledge of or experience with APD and AHCA regulations and documentation standards
Strong attention to detail and organizational skills
Excellent verbal and written communication skills
Ability to manage multiple deadlines in a fast-paced healthcare environment
Professional customer service and confidentiality standards
Ability to pass Level II background screening (LiveScan)
Company
Toria's Support Care Services, Inc.
Toria's Support Care Services, Inc. is proud to offer a variety of community-focused services.
Funding
Current Stage
Early StageCompany data provided by crunchbase