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Spectrum Business · 1 week ago

Job Title

Spectrum Business provides tailored Internet, Phone, TV, and Mobile services to meet the needs of a variety of businesses. They are seeking a full-time Business Operations Specialist responsible for enhancing business operations and client service.

Telecommunications
Hiring Manager
William Shoemaker
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Responsibilities

Performing daily tasks that support and enhance business operations and client service
Maintaining communication with clients
Managing business accounts
Assisting in the implementation of Spectrum Business solutions
Ensuring customer satisfaction by delivering top-quality support and service
Proactively identifying opportunities for improving services
Contributing to overall business growth and efficiency

Qualification

Client relationship managementTechnology proficiencyAnalytical thinkingCustomer service experienceProblem-solvingBachelor's degreeTime managementAttention to detailOrganizational skillsTeam collaboration

Required

Strong communication, interpersonal, and client relationship management skills
Proficiency in technology and tools related to Internet, Phone, TV, and Mobile services, as well as experience with advanced WiFi and connectivity systems
Analytical thinking, problem-solving, and ability to recommend efficient solutions
Excellent time management, attention to detail, and organizational skills
Ability to work collaboratively with a team in an on-site environment

Preferred

Experience in customer service or account management in the telecommunications or related industries
Bachelor's degree in Business Administration, Communications, or a related field

Company

Spectrum Business

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Keep your business connected with Internet, Phone, TV and Mobile services from Spectrum Business.

Funding

Current Stage
Late Stage

Leadership Team

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Drew Henderson
Referral Partner
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John Adgate
Director, Partner Channel Sales - East Coast
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Company data provided by crunchbase