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Culver's Restaurants · 1 day ago

HR and Recruiting

Knoxville, TN

Full-time

Onsite

Mid Level

3+ years exp

Culver's is a well-known restaurant chain seeking to hire management personnel for its various locations. The role involves assisting the general manager in maximizing sales and profit margins while developing and training team members to ensure a positive guest experience.

Food and BeverageFood ProcessingHospitalityRestaurants

Responsibilities

Assists general manager to increase sales and net profit of the business

Meets annual budget while ensuring the mission is attained

Prepares and reviews daily summary report

Prepares and reviews weekly operations report

Prepares the team schedule with Radiant and daily deployment sheets based on forecasts and labor budget

Consistently ensures proper portion control for all menu items

Ensures training and demonstration of food safety using Culver’s® Food Safety Plan

Routinely monitors and coaches team on safety best practices related to the Culver’s® hazard communication program and workplace safety

Recruits, hires and terminates team members

Provides ongoing training, development and coaching to efficiently lead team

Provides ongoing development of managers

Performs quarterly performance appraisals of team members

Assists general manager with four team meetings per year to develop team and ensure consistency in system standards of quality and guest service are maintained

Ensures consistent uniform and appearance standards of team members

Ensures team education concerning current marketing and public relations information

Consistently maintains excellence in guest relations including follow up on guest comment cards promptly and effectively

Effectively runs shifts to ensure quality product and prompt guest service

Consistently ensures guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders

Ensures equipment is effectively maintained and repaired

Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance

Performs daily morning, afternoon and evening restaurant tours

Demonstrates positive and effective role modeling for all team members through appearance and attitude

Checks e-mail and extranet twice during each shift and responds as necessary

Follows up with Training Coordinator regarding training and implementation of new products and procedures to team members

Supervises the accurate completion of food inventory order using projections based on current restaurant sales

Ensures accurate completion of the Quality Control/Safe Food Checklist and Product Rotation Reports

Review food cost variance report in Radiant to determine appropriate waste dollars and where improvements can be made

Reviews daily deployment sheet and adjusts to ensure team efficiency while maintaining labor costs

Ensures active and ongoing community partnerships

Ability to work all shifts as required

Qualification

Management experienceFood safety certificationLeadership experienceSupervisory experienceTeam developmentCommunication skillsProblem solvingOrganizational skills

Required

College graduate with a degree in hotel and restaurant management or equivalent experience

Certified from a national food safety program

Three years of experience in a supervisory position

Certified in-store trainer in all areas

Ability to effectively organize work

Ability to communicate well and be management oriented

Knowledgeable in all aspects of business and show good judgment

Must be a self-starter and able to adjust to new ideas

Demonstrates an energetic, positive attitude that is contagious

Ability to work all shifts as required

Stand Constantly

Walk Constantly

Sit Occasionally

Handling Constantly

Lift / carry 10 lbs or less Constantly

Lift / carry 11-20 lbs Constantly

Lift / carry 21-50 lbs Frequently

Lift / carry 51-100 lbs Occasionally

Company

Culver's Restaurants

Glassdoor3.5

With strong, Midwestern family values and genuine hometown hospitality, Culver’s® has proudly served its signature ButterBurgers® and Fresh Frozen Custard since we opened our first restaurant in 1984.

Founded in 1984

Prairie Du Sac, Wisconsin, USA

501-1000 employees