APN Consulting, Inc. ยท 2 months ago
Sr. ITSM Developer
Austin, TX
Full-time
Onsite
Senior LevelAPN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We are seeking an experienced Senior ServiceNow Developer with deep expertise in IT Service Management (ITSM) to join our high-performing ServiceNow team.
ConsultingFacility ManagementHealth CareInformation TechnologyIT ManagementService IndustryStaffing Agency
Responsibilities
Design, develop, and implement scalable solutions within the ServiceNow platform focused on ITSM capabilities
Serve as the ITSM Subject Matter Expert, delivering best-practice configurations for Incident, Problem, Change, and Request workflows
Build and optimize workflows using Flow Designer, emphasizing low-code automation best practices
Develop and maintain Service Catalog items, custom widgets, and dynamic user experiences using the Service Portal
Configure and enhance the Virtual Agent for self-service and automation scenarios
Integrate ServiceNow with third-party systems using REST/SOAP APIs, IntegrationHub, and MID Servers
Build and maintain custom Performance Analytics dashboards and reporting solutions to support operational and strategic metrics
Ability to work independently, mentor junior developers, and engage with stakeholders across the enterprise
Qualification
Required
Building integrations
Strong foundational setup, change management from the ground up, incident/problem change
Building workspaces
Preferred
ServiceNow Certified System Administrator (CSA)
ITSM Implementation Specialist certification
Experience with ITOM, CSM, or HRSD is a plus
Experience working in Agile / Scrum environments
Company
APN Consulting, Inc.
APN Consulting, Inc. is a technology and talent solutions company helping enterprises maximize the value of their IT investments.
Founded in 2002
201-500 employees
H1B Sponsorship
APN Consulting, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Vedant Pathak
Founder/CEO
Company data provided by crunchbase