SolarWinds · 9 hours ago
ITSM ISR
United States
Full-time
Remote
Entry Level
2+ years expSolarWinds is a people-first company dedicated to enriching the lives of those they serve. They are seeking an ITSM ISR to execute activities for prospecting, lead generation, and selling ITSM Service Desk and Help Desk solutions to new customers, while also cross-selling into the existing customer base.
Cloud ManagementDevOpsInformation TechnologyIT InfrastructureManagement Information Systems
Responsibilities
Execute activities for prospecting, lead generation, and selling ITSM Service Desk and Help Desk solutions to net new customers at SolarWinds as well as cross selling into existing SolarWinds base
Engage directly with IT decision makers from a variety of organizations and locations
Use a consultative approach to make warm calls and manage warm, inbound sales leads for product evaluation requests, customers who have downloaded trial versions of our products, and/or customers who have additional IT product needs
Partner with sales engineering to conduct technical and non-technical online web product demonstrations
Identify the best platform fit for the customer and cross-sell opportunities, while building and maintaining customer rapport
Strategically identify renewal, new business, channel partnership, and local market opportunities
Provide superior customer service when assisting potential customers during their evaluation process. Create quotes and new customer accounts, coordinate with channel partners, and close sales
Maintain accurate customer records and activity and pipeline reports within Salesforce
Meet or exceed quarterly sales quota
Qualification
Required
2-3 Years of Sales Experience
Passion for selling
Enthusiastic and “self-starter” approach
Demonstrable record of sales success against quota
Ability to communicate effectively (oral and written)
Strong interpersonal skills
Previous experience working at a value-added reseller or distributor
Proficiency with CRM tools, preferably Salesforce
Proficiency with Microsoft Office (Exchange, Power Point, Excel, etc)
Company
SolarWinds
SolarWinds provides information technology and management software that manages IT infrastructures.
1001-5000 employees
H1B Sponsorship
SolarWinds has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (8)
2023 (2)
2022 (10)
2021 (10)
Funding
Current Stage
Public CompanyTotal Funding
$532.5MKey Investors
CPP Investments
2025-02-07Acquired
2021-02-16Post Ipo Equity
2020-12-07Post Ipo Secondary· $315M
Leadership Team
Sudhakar Ramakrishna
President, CEO, and Board Director
Tim Brown
VP Security and CISO
Recent News
2026-01-07
2026-01-06
Company data provided by crunchbase