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Inside Higher Ed · 2 days ago

Representative, Talent Engagement

Houston, TX

Full-time

Onsite

Entry Level

2+ years exp

Inside Higher Ed is seeking a Representative, Talent Engagement to provide front desk, receptionist, and administrative support. The role involves serving as the first point of contact for employees and visitors, assisting with the application process, and maintaining records and communication for the Talent Engagement department.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Provides information and assistance over the phone, by email, by mailbox response, and /or in-person to other college personnel and external visitors regarding Talent Engagement programs, and functions; making referrals to Talent Engagement units as well as enterprise-wide departments and programs as appropriate

Maintain reception area and equipment maintenance

Provide appropriate instruction for the use of the reception equipment as needed

Provide administrative support to Talent Engagement units and programs on a rotating basis and upon request

Answer multiple phone calls and transfers calls to appropriate persons in Talent Engagement departments and programs

Perform emergency response communications assignments and responsibilities as needed

Handle confidential information (e.g. charges, claims, etc. )

Support department electronic records management systems using technology and manual processes to enter information and upload files

Assist with daily operations as needed

Open, stamp and sort mail for Talent Engagement Department

Monitor pre-employment tests as requested

Complete employment verifications process

Assist prospective candidates with the application process including answering questions and providing instruction on how to upload applicant assets such as resumes, certifications, and transcripts

Perform project assignments upon request

Verify Form I-9 documentation

Perform other duties, tasks and assignments as required

Qualification

MS Office programsInformation Management SystemsApplicant Tracking SystemOffice equipmentDelivering High Quality WorkAccepting ResponsibilityServing CustomersSupporting Organizational GoalsDriving Continuous ImprovementActing with IntegrityThinking CriticallyManaging ChangeCommunicating Effectively