State Farm Agent · 14 hours ago
Account Manager - State Farm Agent Team Member
Gaithersburg, MD
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $80K/yrState Farm Agent is dedicated to empowering individuals and families to navigate risks and achieve their dreams. They are seeking a Bilingual Account Representative to manage customer inquiries, resolve issues, and enhance customer retention strategies while collaborating with various departments.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Manage customer inquiries with a friendly and professional demeanor, ensuring every interaction is a positive one
Resolve issues efficiently while maintaining accurate customer records and updating information as needed
Assist in developing and implementing customer retention strategies to strengthen relationships
Collaborate with various departments to ensure an exceptional customer experience
Qualification
Required
Bilingual in English and Spanish, with excellent communication skills
Proven problem-solving abilities and a customer-centric mindset
Previous experience in customer service is preferred, with the ability to handle high-stress situations with grace
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Signing bonus
Training & development
Vision insurance
Wellness resources
401(k) matching
Bonus based on performance
Company car
Company parties
Opportunity for advancement
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
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