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UL Solutions · 8 hours ago

Senior Lead Quality Engineer

Lowell, AR

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

UL Solutions is a global leader in applied safety science, transforming safety, security, and sustainability challenges into opportunities for customers. The Senior Lead Quality Engineer will support the RCP Quality Engineering Manager by leading projects and initiatives in the North America region, driving process improvements to increase customer satisfaction.

AdviceAnalyticsEducationPublic Safety

Responsibilities

Fulfill local / regional department or business objectives; provides functional leadership to local or regional department staff for specific areas of Quality Engineering responsibilities

Fulfill local and/or regional department and/or enterprise-wide business objectives, working independently, provides leadership for development and deployment of assigned business initiatives/functions in a supporting role to the Sr. Quality Engineering Manager and Quality Engineering Manager

Oversee and support local / RCP-wide accreditations, leads training development and facilitation, standards interpretations for various scheme operated in the region, consulting on issues

Plans and conducts internal quality audits; supports and hosts business-related audits including supporting external assessments

Support the maintenance of regional Quality Management Systems; Performs other duties as needed to ensure successful implementation of the Quality Management System

Fulfill regional performance objectives, manages operational process improvement through metrics, problem identification, root cause analysis and developing and implementing corrective action

Fulfill regional or enterprise-wide objectives, takes leadership and ownership of driving continuous improvement throughout the organization, ensuring successful design and implementation of the metrics, quality plans, Statistical Process Controls

Support of Ethics and Compliance, complaints and process deviations of the organization leads investigations and ensures any Corrective and/or preventive actions are handled per the Investigation Process

Performs other duties as assigned

Qualification

Quality systems principlesProcess ImprovementAuditing principlesProject ManagementCAPA techniquesData analysisProcess mappingRoot cause analysisCommunication skillsInterpersonal skillsNegotiation skills

Preferred

University degree (or equivalent) in Engineering, or related field plus generally ten to twelve years of directly related experience in quality engineering some of which includes at least two years of quality leadership responsibilities

Demonstrated working knowledge of quality systems principles including quality and business excellence models (e.g., ISO 9001, 17025, 17065, Lean Sigma, Baldrige / Shingo)

Position requires excellent communication and interpersonal skills; distinctive ability to interact with all levels of leadership and accreditors/auditors

Demonstrated ability to influence and negotiate skillfully in complex situations with both internal and external groups in order to achieve desired outcomes without damaging relationships

Demonstrated ability to conduct root cause analysis and plan/implement corrective action and preventive actions that impact the enterprise

Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of assessment results, process improvements, and KPIs

Detailed knowledge of process mapping and process redesign at an enterprise level

Detailed working knowledge of auditing and CAPA principles and techniques