Ampcus Inc · 15 hours ago
Senior Service Management Consultant - ServiceNow SAM
United States
Full-time
Remote
Senior LevelAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking a Senior Service Management Consultant with expertise in ServiceNow SAM to lead software asset management initiatives and ensure compliance with ITIL standards.
Data ManagementInformation Technology
Responsibilities
Register and/or ensures registration of new Software Assets / Configuration Items (CIs)
Build proper relationships as defined in the agreed upon specifications in SAM-Pro Models; this includes (but is not limited to) people, IT components, and contracts
Develop the Software Audits/True-ups planned and unplanned in the Audit Schedule to ensure accuracy – via physical or auto-scans proactively identifying discrepancies and driving same to closure to maintain accuracy of the CMDB and enforce SACM / Change Management process and policies
Conduct Quality Assurance over SAM process and policies
Develop SAM Service Level Agreement reporting, both operational and ad-hoc reports as required and agreed
Qualification
Required
ServiceNow SAM Pro Development experience
Evaluating accuracy of SAM Pro calculations in a virtualized environment
Evaluating accuracy of SAM Pro calculations in a decision tree – branched license metric
Develop Reporting in SAM Pro
Develop Dashboards in SAM Pro
Converting purchases to entitlements
Direct work with a major tool (Flexera, SNOW, ServiceNow, BMC, Aspera, etc.)
Software Normalization as it relates to Software Models & Installations in ServiceNow
Principles of complex analysis (virtualization effects on usage calculation)
Decision tree's for calculation of demand
Optimization Principles to reduce cost aim/or minimize audit claims
Knowledge of common targets of audit for Vendor retrieval of claims
Audit Defense
Strategies for deriving knowledge of upcoming audit and/or true-up targets
Understanding of how Business processes are supported by technology
Experience in hardware asset management
Experience in using asset/configuration management databases
Good understanding of Service Asset Financials
CI Automated Discovery Experience
ITIL certified (Foundation v3 or v4)
ServiceNow: Software Asset Management Fundamentals
ServiceNow Certified System Administrator
SAM-Professional module: Certified Implementer
Preferred
ServiceNow Certifications nice to have: CIS in at least one module
Company
Ampcus Inc
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
Founded in 2004
1001-5000 employees
H1B Sponsorship
Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
2025-08-18
2025-07-31
Seattle TechFlash
2025-07-15
Company data provided by crunchbase