The Park at 14th · 18 hours ago
Lead Host / Maitre d'
Takoma Park, MD
Full-time
Onsite
Mid, Senior Level
$18/hr - $40/hrThe Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food and lively atmosphere. They are seeking an experienced Maître d' to manage reservations, greet guests, and oversee the dining room to ensure a smooth and exceptional dining experience.
Hospitality
Responsibilities
Greet guests warmly and professionally, ensuring they feel valued and appreciated
Manage and coordinate reservations to maximize table turnover while honoring guest preferences
Seat guests promptly, considering special requests and party sizes
Address and resolve guest inquiries, concerns, and complaints in a professional and courteous manner
Oversee the dining room to ensure smooth service and a positive guest experience
Maintain a clean, organized entrance and dining area, ensuring tables are set correctly
Monitor and adjust the dining flow to prevent bottlenecks and ensure guests are seated efficiently
Lead, train, and supervise the host/hostess team, fostering a culture of excellence in customer service
Collaborate with servers, bartenders, and kitchen staff to ensure seamless operations
Motivate and support the team to deliver exceptional service consistently
Stay informed about industry trends to maintain innovative and exceptional service standards
Use reservation and guest management systems effectively to track guest preferences and manage operations
Demonstrate impeccable presentation, professionalism, and a passion for hospitality
Qualification
Required
Strong communication and interpersonal skills to create a welcoming and positive environment
Excellent organizational skills, capable of managing reservations and seating in a fast-paced setting
Proven leadership experience in a restaurant or hospitality environment
Proficiency with reservation management systems (e.g., OpenTable) and basic computer applications
Flexible availability, including evenings, weekends, and holidays
Ability to commute or relocate to Washington, DC 20005 reliably
Company
The Park at 14th
All at once novel in concept and character, The Park at 14th perfectly fits the mold for your next gathering, when you are seeking something "a little different." A lively dinner with friends, a night out on the town or a private reception for your office - The Park has it all covered, with style and finesse.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase