Technology Initiatives Analyst jobs in United States
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Maryland Judiciary · 15 hours ago

Technology Initiatives Analyst

The Maryland Judiciary is committed to providing access to justice and is seeking a Technology Initiatives Analyst to support the Special Counsel for Technology Initiatives. The Analyst will design, author, test, and maintain technology-based tools to assist self-represented litigants and ensure legal accuracy in various technology initiatives.

Office Administration
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Responsibilities

Utilize logical programming skills and conduct through legal and procedural analyses of Maryland law and regulations to author, review, and test Guide & File interviews to ensure accuracy
A review of existing interviews may be triggered by changes in Maryland law, court rules, or statewide form revisions, and the Analyst will monitor these changes on an ongoing basis
Analyze user feedback to identify legal or procedural barriers and implement revisions that improve clarity, accessibility, and compliance
Collaborate with subject-matter experts, including judges and court administrators, to ensure interview content reflects current legal standards
Review CourtTV informational content for legal accuracy and alignment with Maryland court processes, updating playlists when legal procedures or rights advisories change
Coordinate with installers, JIS, and court personnel to ensure CourtTV units comply with Judiciary guidelines, evidence-based practices, and accessibility requirements
Monitor the app to ensure all legal information, rights explanations, and procedural guidance are compliant with current laws, rules, and Judiciary policies
Update content based on changes in court operations, statutes, forms, or Help Center protocols
Provide legal and procedural oversight for technology initiatives, including Attorney Information System, Assisted Listening Devices, Public Access Kiosks, Online Dispute Resolution systems, Maryland Court Help Centers, Schedule Interpreter, and WCAG compliance
Ensure that technology-supported processes reflect Maryland law, court rules, and principles of access to justice
Assist with legal components of Access to Justice initiatives, including grant administration, policy review, process documentation, and committee work
Conduct legal research and provide analysis to support program development and strategic initiatives
Draft and review program materials, reports, and public-facing content to ensure legal accuracy and plain-language communication

Qualification

Legal analysisTechnology-supported projectsSoftware developmentMaryland lawUser-centered designMicrosoft OfficeAdobe SuiteCourt proceduresLegal researchLow-code technologyCustomer serviceOrganizational skillsTime managementCommunication skillsAttention to detail

Required

Bachelor's Degree from an accredited college or university
Three (3) years of professional experience in legal analysis, including work on technology-supported projects
Two (2) years of this experience must be in legal services or court-related roles, such as legal aid, court administration, public interest law, or access-to-justice initiatives
This experience must include interpreting laws, regulations, and court rules
One (1) year of experience must include developing, testing, maintaining, and implementing updates to software, applications, or digital legal tools
Knowledge of court procedures, rules, regulations, court, legal terminology, and judicial system
Knowledge of Maryland law, statutes, court rules, and judicial processes, with the ability to interpret and apply them when reviewing content, forms, and technology workflows
Skill in productivity software, including Microsoft Word, Access, Excel, and Zoom
Good customer service and understanding of appropriate telephone etiquette
Organizational and time management skills
Accuracy and attention to detail
Ability to manage multiple projects simultaneously
Basic typing, math, proofreading, copying, filing, printing, and scanning
Ability to work with individuals from diverse professional, cultural, and personal backgrounds
Ability to travel within the state - utilizing a personal or fleet vehicle
Ability to conduct legal research and translate complex law and procedure into clear, plain language materials suitable for public users
Ability to communicate effectively, patiently, and tactfully with judges, colleagues, and members of the public
Ability to understand departmental rules, regulations, and procedures and to carry out complex oral and written instructions
Ability to perform all essential functions of the position
Ability to exercise independent judgement in interpreting and applying appropriate policy, procedure, rule, and/or law
Ability to be friendly, enthusiastic, outgoing, and have a positive attitude
Ability to independently troubleshoot and maintain technology platforms used by Access to Justice
Ability to work with low-code or no-code technology, evaluate user experience needs, and participate in user-testing protocols

Preferred

J.D
Computer programming preferred
Principles of user-centered design and accessibility standards, including WCAG preferred
Working with limited English proficient groups a plus

Benefits

Medical
Dental
Vision
Life insurance
Paid time off
Paid holidays
Tuition assistance
Continuing education programs
Employee assistance programs
State Retirement and Pension plans

Company

Maryland Judiciary

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Maryland Judiciary fosters integrity and transparency through innovative, accessible court systems and justice partners.

Funding

Current Stage
Late Stage

Leadership Team

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Jason Thomas
Chief Technology Officer
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Brittany Clark, MS
AOC Operations Analyst
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