Managed Care / Customer Service - Hybrid jobs in United States
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cyberThink Inc · 2 months ago

Managed Care / Customer Service - Hybrid

positionNashville, TN
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$18/hr - $20/hr

cyberThink Inc is a company seeking individuals for a Managed Care / Customer Service role. The main responsibilities include determining eligibility for care programs, coordinating schedules, conducting client interviews, managing casework, and performing legal research and documentation.

ConsultingHuman ResourcesInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Determine individual and family eligibility for our client’s care programs
Assist in coordinating and communicating schedules to internal/external Clients
Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney
Timely management of casework, including proper documentation and case resolution
Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately
Work efficiently / effectively in multiple databases to extract information
Attend workgroup meetings and participate in discussions
Assist leadership team, as necessary

Qualification

Microsoft Office SuiteParalegal studiesLegal environment experienceCustomer serviceTime managementVerbal communicationWritten communicationAttention to detailCritical thinkingProblem-solving

Required

Must have a bachelor's or associate degree
Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision
Excellent verbal and written communications skills
Keen attention to detail and adherence to deadlines
Strong time management, note-taking, email organization, and distribution skills
Critical thinking and problem-solving skills

Preferred

A background in Paralegal studies is a plus
Work experience in a Legal environment a plus
Customer service or call centre experience a plus

Company

cyberThink Inc

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cyber think is a staffing and recruiting company specializing in IT staffing and recruitment services.
dateFounded in 1996
location
Bridgewater, New Jersey, USA
people-size201-500 employees
web-link
http://cyberthink.com

H1B Sponsorship

cyberThink Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (77)
2022 (122)
2021 (156)
2020 (345)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-07-29Acquired

Leadership Team

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Ravinder S. Thind
Founder, President, and CEO
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James Lombardo
Executive Vice President and Founding Partner
Company data provided by crunchbase