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Pyramid Consulting, Inc · 2 months ago

Senior System QA Analyst

Stamford, CT

Full-time

Onsite

Senior Level, Lead/Staff

$53/hr - $55/hr

10+ years exp

Pyramid Consulting, Inc. is a leading IT industry company seeking a Senior System QA Analyst for a 6-month contract opportunity in Stamford, CT. The role requires strong troubleshooting skills and experience in the telecom eCommerce domain, with responsibilities including ticket analysis, system issue tracking, and communication with users and engineering staff.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Work independently to manage tasks, scope and completes the ticket analysis within the defined SLAs

Serves as primary point of contact between users and engineering/development staff

Identify, document, report and formally track system issues and defects

Perform deep-dive analysis and troubleshooting to resolve reported system issues

Qualification

Telecom DomainECommerce SystemsTroubleshootingTicket AnalysisCommunication Skills

Required

A Senior System Analyst with telecom eCommerce domain experience, strong troubleshooting skills, QA mindset, and excellent communication

10 years of experience in System Analysis preferably with a background in Quality Engineering

Exceptional communication & email etiquette required for executive interaction

Work independently to manage tasks, scope and completes the ticket analysis within the defined SLAs

Serves as primary point of contact between users and engineering/development staff

Identify, document, report and formally track system issues and defects

Perform deep-dive analysis and troubleshooting to resolve reported system issues

eCommerce business systems and workflows is mandatory

Telecom domain experience – Must

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

Glassdoor4.2

Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Founded in 1996

Alpharetta, Georgia, USA

5001-10000 employees

https://pyramidci.com/

H1B Sponsorship

Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (178)

2024 (112)

2023 (95)

2022 (62)

2021 (50)

2020 (117)